Evason Ana Mandara Resort, Nha Trang

It was summer 2003 when I stayed there for 2 nights. The services were very good. Love the spa at Six Senses - spa in the forbidden beach. At that time the resort also opened the Evasion Hideaway - a super deluxe island resort which is heaven for honeymooners. You gotta check it out for your honeymoon. It's like just you and your partner, forgotten on that island!

Ana Mandara is located in Tran Phu street in Nha Trang. The resort rests comfortably on 26,000 m2 of private tropical gardens overlooking the sea. The delicate blend of graceful architecture and gracious service brought comfortable and elegant feeling. From the moment we stepped foot in this resort,I felt it's a truly unforgettable sense of warmth can be felt from the welcome alone. This warmhearted Ana Mandara hospitality combined with the stunning architecture and peaceful surroundings brought an unforgettable memories. Our family spent wonderful time at here. In the morning, we could join in many sport activities such as: swimming, scuba diving, tennis... I liked the swimming pool so much. It was a pefect place to relax on the white sandy beach and enjoy the moment of life. After the tired day, we also lived in nature, in blue world's sea.

An open letter to Ana Mandara-- enjoy! I am writing to follow up on my stay at Ana Mandara. I wanted to say that the people helping us at Ana Mandara were very friendly and helpful. Kudos to them and their efforts. Our stay was made easier by their friendly demeanor and willingness to help. However, I had a few major complaints-- *The Christmas Eve Dinner. First off, I don't understand why everyone is "forced" to pay for this dinner. I don't think my staying at your hotel requires me to have dinner at your hotel. This should be entirely voluntary-- this was a very big turn off for me. However, despite this condition, I agreed assuming that the dinner would be spectacular-- it was not. First off, the main dish was turkey. I don't know about you, but I don't expect to pay US$100 per person for a main dish that is turkey. This is probably one of the cheapest meats out there in the market. By comparison, we had a terrific meal of lobster, crab, Wagyu beef, scallops and fresh juice at the Mandarine (in HCM) for US$90 (their Christmas dinner special) before we arrived. That meal was much better than what you served. You really ought to be ashamed-- I really think you scammed the guests. Second, the staff seemed really overwhelmed-- although they were friendly, I thought you were very understaffed. Third, the entertainment was terrible. I felt I was in a second-rate bar. Nothing I would expect from (supposedly) one of the most exclusive spas in Vietnam. *Spa. The spa was fine, but nothing special. It is unfortunate we found that Spa Tropic in HCM better. Moreover, I live at the Four Seasons in HK, and their spa and masseuses are much better than yours. Very overpriced *Disorganization. I requested in my fax to you that I would like to have information about tours, activities, etc. in Nha Trang. However, I never received any such information. What is the use of asking that in the welcome package if you aren't going to supply me with the information? Moreover, with respect to your Christmas Eve dinner, I didn't know the time it started, not to mention the menu until I actually sat down to eat. It would have been nice to know these things and to have the information when requested. *Value. I really don't think I got my money's worth. The tours were overpriced, the breakfast was absolutely mediocre, the spa, the Christmas Eve dinner (I think you know how I feel about that), etc. There were so many problems. I think the problem is, unfortunately, management of the resort. I didn't get a sense of professionalism that I received when I visit resorts of (supposedly) a similar level. I would like to think that I am the type of person that you like to think you target. I have stayed at Banyan Tree, Four Seasons, Park Hyatt, Grand Hyatt, Trisara and other resorts in the region. Compared to these, Ana Mandara has to be the worst in value (by far). Don't get me wrong, although I don't travel much, I also don't complain about the bill because I expect that the money I am paying will equal the services provided. I am disappointed to have to say that Ana Mandara flunked that test by a long shot. I paid about US$1,000 for two nights and three days at Ana Mandara, when I could have stayed at some place cheaper and probably have had a better time. I really believe that if you expect people to pay US$300 to US$400 a night to stay at your residence that you should really expect to give such effort. During my stay, this was my experience, and I have a lot of people (with similar views) that have asked me how my experience at your resort was-- unfortunately, I have told them that they shouldn't go.

The Ana Mandara is a truely excellent hotel. The service is truely first class - nothing was too much trouble and they couldnt have been more helpful when our travel plans were stuffed up. We went on a couple of the trips which were great but not cheap - though of course they wouldnt be at a high class hotel. Spa is divine. Everyone has a smile on there face. The room was lovely and the location is very good. The breakfast (included) was excellent, as were most of snack and lunch things we ordered around the pool but the one evening meal we had there was a bit disapointing. PLEASE dont let this put you off - this is a stunning hotel and you're crackers not to go here. Infact... were going back this year.

I like the feeling that you are a family member...yet, I believe, if you wanted to be 'left alone'...that would happen also. The service is excellent. An example: last year(4th trip) it rained for 7 of the 8 days of our stay in Nha Trang. One night a restaurant server came to our room to bring a gift. Two packs of Vietnamese coffee and a woolen scarf because he knew "it is cold in America." Forget that I live in Hawai'i. The thought that went into the gift...including making a package out of a used box and wrapping paper to go with it...a special moment in a special place. The room(s) are delightful. I have always had a beachfront villa so it's a glorious moment at sunrise to sit on the patio and watch the sunset and/or at sundown for the sunset. The location is on the 'main drag' of NhaTrang. Restaurants outside of the hotel (tho' you don't need to leave for exceptionally good food!) are within walking distance and the resort has cyclos at the ready to take you anywhere. Don't miss the escorted river trip...and the island trip...and....everything. We're going back for the 5th time in September 2006.

realy enjoyed just chilling out here after a tiring tour of vietnam - staff couldn't do enough for us, beautiful bedroom, lots of individual touches, spa great. food is pricey by vietnam standards but imaginative menus for dinner and presentation good. enjoyed the champagne for breakfast!

We have stayed in many hotels and resorts the world over and this one would go close to being the best. Immacute in everything they do. Our only regret was not chosing to stay longer!

This is the best beach resort I've seen in Vietnam--reminded me of some of the resorts in Bali. Very elegant modern surroundings and very private. It's a little bit divorced from the country itself, unfortunately, but it's the best place on the beach itself.
Given the Western-scale prices within its walls, it might be wise to eat in town.

I stayed at Ana Mandara in Nha Trang during my trip to Vietnam in May 2004. It was -- by far -- my favorite hotel in Vietnam, and one of my favorites in the world.

The resort is gorgeous, right on the white sand beach of Nha Trang. There is a big beautiful swimming pool and a Koi pnd with littly pads that runs through the lobby.

My room was basically a room in a small cottage (they call it a SeaView Villa) with a private porch where I could sit outside, overlooking the ocean. The room was tastefully decorated. The bed had a canopy draped with mosquito netting. The bathroom is large and spacious with a big bathtub. This would make a great romantic getaway destination!

I was traveling alone, and the staff was extremely attentive. They all spoke English very well. They encouraged me to sign up for activites, such as a day boat trip out to the islands where we went snorkling. This was WONDERFUL! I recommend it.

Also, be sure to try the spa. It was amazing! The masssages were excellent.

The food in the restaurant was also wonderful, although a bit pricey for Vietnam. You can easily walk to other restaurants nearby, though.

I was told that the words "Ana Mandara" translate as "beautiful refuge" and this resort truly is!