What happened to this place?
By A Yahoo! Contributor, 10/8/09
This used to be the hands-down best hotel in Shreveport/Bossier. This visit, there were no bedspreads on the bed, no extra blanket. It took 8 hours and 4 phone calls to get housekeeping to bring us an extra blanket. The place just looked shoddy. There was one trash can in the entire (spacious) suite. One. There used to be at least three. The steakhouse, which used to be great, was mediocre. They overcooked the steak and, for some unknown reason, did not serve champagne by the glass. Any restaurant with class serves champagne by the glass. The casino looked dusty and worn. The stalls in the bathroom needed painting. We ate lunch in the cafe. No crackers with the salad. We asked for bread twice, and were halfway into the meal when we got it. Just overall poor service. What a disappointment!