Duxton Hotel Perth, Perth

I booked a spa room at the Duxton about 4 months prior to my wedding night, on the day of my wedding my wife's cousin contacted the Duxton to confirm my booking - all the details were matched as well as the price etc etc. On the wedding night we were driven there my wife obviously very happy to be at the Duxton. Upon check in our booking has somehow disappeared. What was supposed to be the happiest night of our lives ended up being a near disaster, my wife was very close to tears, luckily a room was still available however with no view or spa. To the Duxtons side of things complimentary room service was added however a few days later I rang the Hotel to speak to the Manager to find out how my booking had disappeared I was told I would either be notified by post or email - now being the 8th of April just over 2 months from my visit I have had nil response. I did lose the reference number for the booking for the night however as I previously mentioned the booking was confirmed on the morning of my wedding. Not at all happy with the only part of the day that was unsatisfactory was the night in a so called 5 star hotel

I love the decore and the whole feel of the hotel its feels very luxurious. The deals they do are great too. The food in The Grill is wonderful and the rooms are really big, the corner bath fits 2 people comfortably.

THE DUXTON HOTEL – PERTH- WA – AUSTRALIA We stayed in the Duxton Hotel for a conference. It’s a short walk up the hill to the city mall for shops, cafes, restaurants and banks. The hotel foyer and entrance is pretty impressive with a lovely modern bar area to relax in with a few vinos. Rooms are the average hotel size with the usual modern facilities. Walls are on the thin side as having argument with husband and staff came and told us to keep voices down ......not even speaking with raised voices...so I'm wondering what other noises our next door neighbours heard after we made up !!!! CONS: Close to shops, cafes and restaurants. Modern hotel with normal services. Good bar and swimming pool and spa. PROS: Thin paper walls, unfriendly staff, pool in shade not good for sunbaking. RECOMMENDATION: No - I think there would be plenty of other hotels offering more pleasant staff. WHAT TO DO: Scarborough Beach Cottesloe Beach Perth Zoo Shark Bay Cohunu Koala Park St George’s Terrace Northbridge Minnawarra historic village Penguin Island St Mary’s Cathedral Kings Park Gardens.