The ESA Detroit-Auburn Hills is approximately 15 miles from Detroit Metro Airport.Hotel features a 24-hour, coin-operated laundry facility and weekly housekeeping.Rooms include complimentary movie channels, free local telephone calls, voicemail, and two-line telephones with computer dataports. Pet Policy- One ... More
Extended Stay America Auburn Hills
Property information by Travelocity
The ESA Detroit-Auburn Hills is approximately 15 miles from Detroit Metro Airport.Hotel features a 24-hour, coin-operated laundry facility and weekly housekeeping.Rooms include complimentary movie channels, free local telephone calls, voicemail, and two-line telephones with computer dataports. Pet Policy- One pet per room is allowed. A $25 USD cleaning fee will be charged per night, not to exceed $150 USD. This charge will be applied at check-in. Extended Stay Hotels now offers complimentary high speed Internet.
The girl at the front is always flirting with men in the lobby and lacks major customer service skills. She was nice when we moved in but after a while she is a big pain in the a*s if the owner or the manager knew what she was doing she probaly would be fired on the spot. The other people at the desk seem decent so far so il give one star for service. this place is a place if you have to have somewhere to go. So if your despret for a place i would reccomend this place because it is minimal living condition but safe, if you can afford a better place get it!!!!!!
Try to avoild the hours of 2pm till 11pm so you dont have to deal with this young girl that lacks major customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The check-in staff could have used a refresher course on friendliness. The morning check-out staff were nice. The price I paid for two days was not worth the money. I've stayed in nicer, friendly, cleaner Motel 6's. The outside is present a misconception of the inside, so don't be fooled. The entire room wreaked of low budget. The sheets were thin and ruff feeling, the comforter looked like it was part of a cheap bulk purchase from out of someones garage. There were stains on the walls by the bed and in the bathroom. The carpet was cheap and worn. And the worse part of all was the noise. I don't believe there is any soundproofing anywhere in the building. You could hear people walking down the halls, on your floor and the floor above. I could hear the t.v. in the rooms on either side. I spent an entire night listening to the people above walking all over the room, their t.v., and the slamming of the dresser drawers. But I could not complain because there was no one at the front desk. The lights were off and no one was there. The only way I would recommend this place to anyone would be if you were going to be getting completely drunk and upon arrival, pass out, so that you would not have to deal with the looks, nor the noise. Pay the money to stay somewhere else!!
the staff was friendly but the condition is rundown and very unclean.
The floor was convered in stains, and the linen was dirty. There were people fighting next door and nothing was done about it. Totally unacceptable.