Great place, but I was overcharged
By A Yahoo! Contributor, 5/12/06
I enjoyed 3 nights stay at this hotel. All the accommodations were excellent.
After I checked out and paid my bill in full, the hotel charged my credit card an additional amount.
I called the hotel, and they will not correct the error. They say they have no record of an additional charge, despite my showing them my credit card statement.
My party spent over $20,000 at this hotel, but I guess they needed to hit my card for a little more money. Of course they have records of all credit card transactions! Why won't they fix it? This has ruined an otherwise pleasant experience. I will not return.