STAY CLEAR THERE ARE OTHER HOTELS
By A Yahoo! Contributor, 6/29/10
staff are rude and irresponsible!!! I got hurt when the access panel in the ceiling of the bathroom fell out hit me in the head and left a bloody scratch down my left leg. I was not given any first aid or even any concern about my injuries.. I was handed a bottle of already used peroxide by christine, who had no first aid kit. 2 days later my head has a lump and my temple hurts and my leg a huge scratch that will scar .
then the maid layed the vacuum in front of our door on the floor so when my fiancé ran out after me, after our other room mate said i was hurt, he tripped right over the vacuum and wrenched his back. Now he might need an mri.
they are totally unprofessional!!. No one called me for 48 hrs. I had to to call only to be talked to like an idiot by heather who was questioning me in a very rude manner, she kept talking over me and had a rude tone in her voice. Finally i got joseph on the line who at least took the time to listen to me and agreed with the first aid kit issue as well as the maid vacuum placement but never said a word about the access panel hitting me in the head and leg..
my last issue is that breakfast runs till 10am and they cleared everything at 9:50. If you say its till 10 then clear out at 10:01 not 9:50.and we stayed in a 6 person suite and were only given 3 towels...
listen holiday in express we live in a beautiful $300,000 home in southern nj and we were treated like trash.. Is it because we have long hair and tattoos?? I guess i should have ran out there bleeding in my sunday dress and prada bag?? Im totally disgusted and will never go to any holiday express inn again.. I might even call my lawyer after i write corporate a letter. This place is an absolute mess stay clear!!!
audra~lyonstamerrr@aol.com