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$382/night

Moon Palace Golf and Spa Resort All-Inclusive, Zona Hotelera

Carretera Cancun-Chetumal Km 36.5, Zona Hotelera 77500
 
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Hotel Description

Moon Palace Golf and Spa All-Inclusive resort is located on Cancuns south shore, approx. 5 miles south of Cancun Intl Airport. Rooms and suites offer LCD televisions with satellite, individually controlled A/C, direct dial telephones, alarm clocks, coffee makers, wireless Internet, double Jacuzzis and 24-hr ... More
Moon Palace Golf and Spa Resort All-Inclusive
Property information by Travelocity
 

Description

Moon Palace Golf and Spa All-Inclusive resort is located on Cancuns south shore, approx. 5 miles south of Cancun Intl Airport. Rooms and suites offer LCD televisions with satellite, individually controlled A/C, direct dial telephones, alarm clocks, coffee makers, wireless Internet, double Jacuzzis and 24-hr room service. Facilities include seven pools with outdoor Jacuzzis, swim-up bars and two childrens pools with water slides, offering watery entertainment to kids and adults alike. With 13 exceptional restaurants, you can dine at a different place every night of the week on specialties including Mexican, International, American, Italian and Asian fare. Your thirst can be quickly quenched at any of our 16 bars, including six in the pool area. After dinner, the festivities continue with dancing into the wee hours at our Andromeda disco. Our supervised Kids Club is open for kids ages 4-12 from 9:30AM to 9:30PM daily.The resorts all-inclusive package includes all meals and snacks, unlimited domestic & imported beverages, non-motorized water sports, daily and nightly entertainment, 24 hr room service, unlimited phone calls to Mexico, USA and Canada, and all taxes and gratuities. Guests may also use the facilities at other Palace Resort properties. A free shuttle operates daily from Moon Palace to Cancuns hotel zone. As our guest, you are welcome to enjoy luxurious all-inclusive benefits at any of the other Palace Resorts properties in Cancun during your stay. And with your Resort Credit of up to $1500, even services outside of the resort are within your reach, including any spa treatment, golf, dining, tours and active recreation. Applicable Resort Credit depends on length of vacation and is applied per room/per stay. Resort Credit cannot be used for purchases at gift shops.A Jack Nicklaus Signature golf course, a luxurious spa tempts you with massages, facials, hydrotherapy and an abundance of other treatments to relax and invigorate.

Amenities

Air Conditioning (In Room)Newspaper (Free)Iron
TelephoneTelevision (Cable/Satellite)Non-Smoking Rooms
TelevisionDaily Maid ServiceSafe (In Room)
Coffee MakerWhirlpoolTelephone (Voicemail)
Balcony/TerraceMini-Bar

Hotel Details

2031 Rooms / 3 FloorsBuilt in 1996Babysitting or Child Care
Laundry/ Dry Cleaning ServiceMulti-lingual StaffSprinkler in Rooms
Car RentalComplementary TransportationSmoke Alarm in Rooms
Photocopy ServiceMeeting FacilitiesComputer Use Available
Childrens ProgramsAdministrative ServicesConcierge Services
Barber/Hair StylistCommon/Public Areas Accessible to WheelchairsBusiness Center
Currency ExchangeA-V Equipment RentalCrib/Rollaway Bed
Fax (For Guests)Complementary CoffeeCommon Area Wireless Access
Gift ShopRoom ServiceScuba Diving
Golf CourseHealth ClubPool (Indoor)
Health Spa/MassageSnorkelingBeach
Jogging TrackGame RoomPool (Outdoor)
Tennis (Outdoor)Pool (Children)Hot Tub
Bicycling
 
 
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Yahoo! User Reviews

Reviews for Moon Palace Golf and Spa Resort All-Inclusive: 388
 
 
 
 
 
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I Love the Moon Palace
By ,
I have stayed at the Moon Palace twice and have found it to be the perfect vacation each time . I read the reviews posted and i can tell you most are lies... I will continue to spend my vacations at the Moon Palace as offten as i can manage to come up with the money to pay for them. I think the Moon Palace should give away vacations packages for 4 once a month to help promote the resort...
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7 of 8 Yahoo! Users found this review helpful
 
 
 
 
 
Excellent
By ,
I loved every minute of my visit to Moon Palace. I was offered a share option but was not hounded about it. Actually we ended up buying some time. Every aspect of this beautiful resort is breathtaking. The room service, daily was a nice amenity. The food and waiters and waitresses we so very polite in any conversation and they spoke pretty fair English as well. Thanks Moon Palace. Jim Sherman
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6 of 6 Yahoo! Users found this review helpful
 
 
 
 
 
The Crew Worked Overtime for Us!! :-)
By ,
We've never been to a better place. Moon Palace was a touch of heaven on earth. We were treated like royalty. Can't wait to go again, and would recommend it to all of my friends.
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2 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
Great resort when the sun is out
The property was beautiful with all the amenities you would ever need. The primary focus of the property was the pool which is fantastic. Unfortunately, when I was there, it rained the entire time. That is where the property lacks a bit of luster. Although the Moon Palace has many bars, other inside activities are lacking. Due to the properties very isolated location away from the city, rainy day excursions can get expensive and timely.
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1 of 3 Yahoo! Users found this review helpful
 
 
 
 
 
The was the best Hotel I have been to
By ,
The service was the best. I felt very safe. The employees were very friendly. The rooms were very clean. I would go back today.. I can't wait to go back
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4 of 5 Yahoo! Users found this review helpful
 
 
 
 
 
A Dream Come True
By ,
I took my three daughters to the Moon Palace in July and we had the time of our lives. My two oldest daughters and I played sand volleyball, soccer on the beach and water polo, we had a blast with the other tourist. There was always a game that we could jump into. Then we would go swimming.The pools were not crowded with swim up bars and up beat music and live DJ. There was a kids club my youngest loved to go to with plenty of activities and new little friends to meet. Great food was always available, my girls could order anytime. Plus, plenty of ice cream and cold fruity drinks! At night my children and I would go sit by the ocean or take walks to the other Palace hotels near by. There was shows with performers in the evenings. The Palace was very clean and we always felt safe.The staff was very friendly and fun to be around. It was exciting and relaxing all at once. No stress!!! I had a great massage at the spa too. We even took a cruise to another island for the day, included in the package There, my oldest went snorkeling. I am a single mother traveling with children, never left the country and so glad I did. It was a great vacation!
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3 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
Be Careful
By ,
Every person who has stayed here has encountered some kind of beach problem beause of the tides and seaweed rotting on the beach. We had read several really bad reviews about this resort but went anyway. We have stayed at several other Palace resorts and they were amazing. The drinks are weak and so is the service unless you bring plenty of cash. Security is very below average so if you have children or an attractive wife, keep them within arms reach. We had items taken from our room and so did numerous other guests. The golf is fantastic and the weather was great. If you cant get enough of your local Old Country Buffet then the food will be fine. The rooms are very good size and very clean. The disco was fun but the clubs downtown are much better and safer. Keep all your cash and valubles with you at all times. I would suggest the Beach Palace or another resort on the main strip. Please be careful if you do decide to go.
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4 of 11 Yahoo! Users found this review helpful
 
 
 
 
 
Overall good
By ,
The rooms are very nice with a huge shower. The drinks are very weak as is the wine. The only beer available is Dos Equis and it is very light, probably for a reason. The pools are very big and accomadate a lot of people without seeming crowded. The sunrise side of the resort has a terrible smell coming from the beach, rotting seaweed, and makes it difficult to find a good place to sit by the pool. Take the shuttle to the beach palace if you want the to enjoy the beach, however, the beach is full of people trying to sell you stuff all the time over there. The staff is very pleasant and I would reccommend this resort if your stay on the Nizuc side. Small kids may find the walking too much, 12 and older will have a good time. The room also has a safe large enough for a laptop and free Wifi and free calls to the US. No one ever approached us about a timeshare. Bring a lot of singles, although tipping is not expected you will get better drinks, etc.. As with ANY hotel, USE THE SAFE.
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8 of 8 Yahoo! Users found this review helpful
 
 
 
 
 
what a RIPOFF
By ,
we arrived and everything was beautiful! they gave me a single rose and a frozen towel, i thought i was really going to enjoy this place. we decided to go to the gift shop to get a phone card to call home. when we got back to our room (fifteen minutes upon arrival) my cell phone, digital camera, and all my cash was stollen!!!! the guy that came in to stock our bar had taken all of my money!!! i tried to call the police but no one understood english and they all kept hanging up on me. the resort manager sent us on a 52 dollar cab ride at OUR expense to the police station, once there, they told me that i should have called THEM to come out to the resort!!!! i demanded a refund and hopped the next flight out after having to pay for the ONE night stayed. WHAT A DISASTER, I wouldnt recomend this resort to ANYONE! they will rob you blind, then wont compensate for it! horrible staff!!!!
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9 of 19 Yahoo! Users found this review helpful
 
 
 
 
 
Good/Bad
By ,
Likes- The food was excellent and plentiful. The room was great. The whole resort complex was beautiful. Lots of entertainment on both sides of the resort, with a free shuttle service between the two sides., Friendly and willing Help, and a very clean resort ever were you went. Dislikes- The beach was horrible,with heavy eguipment running up and down the beach all day long, collecting tons of seaweed being washed up on the rocky beach Hungery Feral cats fighting and crying all through the night.The pressure of every one involved in trying to sell you timeshares. The rooms being so spread out and far from the main building.It was very hard to find your room untill you been there for a couple of days. It was like being in a maze.
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5 of 10 Yahoo! Users found this review helpful
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Yahoo! User Trip Plans

Moon Palace Golf and Spa Resort All-Inclusive, Cancun
Trip Plans containing this hotel: 148
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Moon Palace Golf and Spa Resort All-Inclusive
Carretera Cancun-Chetumal Km 36.5, Zona Hotelera 77500
 
 
 
 
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