Super 8 Fargo I 29 West Acres Mall, Fargo

On the way to Fargo, I called Super 8 and was told that this Super 8 charged $4 per small dog; however, when I arrived, the clerk told me that the charge was $10 per dog. No matter what I said, the clerk would not lower the price. I called the reservation site, and they said that the hotel should honor the $4, but Super 8 at West Acres did not. When there is a policy that there is a no cancelation policy, I consider the actions of this motel a bait and switch. In addition, the breakfast is about the worst I have ever had at any motel that serves a continental breakfast. We were also in a room in which the footsteps of the customer above us reverberated throughout our room in the morning. This is the second time I stayed at this motel and the second time that I have had a less-than-desirable experience. The first time, the Super 8 reservation person gave the wrong directions to this hotel. While I was there, I overheard another customer complain that there was no wake-up call as he requested.

My boyfriend and I stayed at the Super 8 recently. I had forgotten a couple of things in the room, so we called back a half an hour after we left and they said they hadn't cleaned the room yet so when they do they will put them into the lost and found. We went back to the hotel a couple of hours later and went inside to get my forgotten items and they said they could not find them. Then they said that the person who cleaned the room was "one of their better employees". Sadly, I never got my stuff back and I don't know what became of it. I will never stay there again with such a dishonest staff.