Hilton Garden Inn Napa, Napa

The hotel was fine for an affordable hotel experience. The first night we came in after the kitchen had just closed, we asked if there wasy any way we could get dinner and they were more than willing to accomodate. I think for the people that are used to having a slver spoon in thier mouths might have trouble with this place, howerver, for the reuglar folk it was fine. I would reccomend it.

I am a long time, loyal Hilton customer with a Diamond level HHonors card, and this hotel is one of the worst properties I've ever stayed in. I have been a guest at many Garden Inns across the country and this is hands down the worst. I really hate to give a bad review, but I feel like my fellow travelers need fair warning before they book a room here. At least if you do book, you will know beforehand what you are getting into! The hotel has a great location but that's it! The rooms rates are always ridiculously high (over $150 a night) for what is esentially a 2 star hotel. You can do much better for a night in Napa Valley. The rooms are typical Garden Inn decor but with a much lower quality. It's almost as if the hotel management just cleans the rooms once a month with no maintenance whatsoever. I found the room to be very dirty. The floors felt sticky and the room smelled very, very musty and moldy. It just felt "unclean." If you blindly saw the rooms here, you would assume this was a very old hotel in dire need of renovation (broken and chipped tiles, torn bedding, dirty curtains, peeling wallpaper...the list goes on and on). I have to issue a strong warning to anyone planning a romantic getaway or honeymoon to avoid this hotel at all costs! I could see this hotel really ruining a romantic weekend. It is honestly that bad! We originally booked a 4 night stay at this hotel but I was too worked up about how much we paid for the room versus that quality that I couldn't relax and we ended up moving to another hotel for the remaining 3 nights of our trip to Napa. On the positive side, the hotel has free internet access in the rooms and a convenient 24 hour pantry on-site for beverages, food and toiletries. Parking is also free and ample. Air conditioning units are high powered and individually controlled. I was also greeted by the less than friendly hotel staff, and I am a very pleasant traveller! I tried to engage the front desk woman in conversation but she was just too surly to smile. I felt very unwelcome at this property and will never return.

The people there were very friendly and accomodating and the overall appearance cleanliness were good. There was complimentary wine, cheese and fruit in the afternoon when we checked in. However, we were on the bottom floor and the room above us had a very creaky board (and it sounded like lots of kids) which made a LOT of noise at night and very early in the morning. I'd recommend this place if you get a top floor. It didn't seem worth $150 a night though.

It was clean, friendly and well designed for comfortable rooms.

Excellent location with comfortable beds. It is not as cozy as a bed and breakfast, but the amenities were more than adequate. Spa facilities are available as well.