Novotel Glasgow Centre, Glasgow

My husband and I stayed here for a weekend visit and were very taken with this hotel. The facilities are all very new and most importantly, the service was fantastic. We're stayed at higher starred hotels before and not gotten service anywhere near the level of professionalism here. The breakfast had a good selection, was a good quality and well-stocked. The papers were conveniently placed outside the breakfast area. The bar prices were very reasonable. I liked the location as it was 3 minutes from the main shopping area and close (walking distance) to really nice restaurants, pubs, bars and cafes. Also, although a fair distance from Central Station, it is on higher ground thus making the walk anywhere less streneous than if you stayed at one of the hotels by the river. We were there for the Degree Show and this was the perfect hotel for it, being in a straight line, 2 blocks away! If I had to split hairs to find fault with the hotel, I would say that the bathroom has a lot of plastic, which can be a bit slippy and feels less luxurious. Also, they had plastic disposable cups in the bathroom instead of glass. They could have done with providing a complimentary bottle of water, even if it was a small one. I notice that Novotel rooms don't have mini-fridges in them which I guess goes to keeping their cost down, but which means you can't chill water in your room. Overall the hotel (at weekend rates) presented us a very good value. It is versatile for business travellers, couples, families and single travellers. It come with both thumbs up from us.

Having stayed at this hotel before,I knew what to expect nothing fantastic, but value for money service, with staff pleasant enough ,and in a great central location. However having returned to this hotel I cannot believe the transformation not the decor, but the positive and happy smiling staff who seem happy to be at their work.I don,t know what has changed but something has