Hotel Splendide Royal, Rome

i like everything about this place. The place is absolutely beautiful. I can't help but just stay in here forever! it's like a PALACE in there! A fairy tale. This is the at most the most exsquiste hotel in all of Rome. I hope to bring my family here sometimes and let them relax as they bask in the sun with their caterers and wonderful hosts. Thank you. We had a great time.

I booked the Mirabella restaurant to propose to my partner so wanted it to be special. The view was the best thing about the restaurant. Food was good but nothing that special the wine was expensive, cheapest red £90 and in my opinion served to cold, even after being told by the wine waiter it was the optimum temperature! I have had better £30 bottles. Quite cramped if you sit outside as we did. Good no better.

My cousin and I stayed two nights at the Hotel Splendide. The hotel is very beautiful and clean. The workers in the hotel were so helpful with everything from the day we arrived until the day we left. neither my cousin or I could speak Italian they made the telephone calls and spoke with our family that lives about two hours away and all of the arrangements for us to picked up at the airport in Naples. Where it is located in Rome is also handy to all of the sites. They also can help get you a tour guide to show you around, we were very pleased with the hotel and the people who work in it. The food in the restaurant was also very good and reasonable. We will use this hotel again in the future.

This was our first trip to Italy and found the staff at the hotel very helpful. The Concierge was very helpful and went beyond the call of duty to help us with tours and train tickets. He actualy went to the train station himself to get a resv. for us. The rooms were elegant and clean. The staff were very nice and polite. We went to eat at the Mirabelle Rest. It was wonderful. The staff was very courteous and service was excellent. The view of Rome was breathtaking. There is a dress code. We will come back to this hotel again when we come back to Rome

The location of the Hotel Splendide is perfect for business or pleasure. The staff is very attentive and responded warmly and quickly. The Mirabelle is outstanding- for the food and the view. I've stayed at the Parco de Principi, a sister hotel in Rome. Both are wonderful, but Splendide will be my new hotel when I visit.

We have stayed at Parco di Principi many times yer switched to Splendide for variety. Outstanding hotel. Pretentious- yes, but it is five star after all. Rooms were clean and very comfortable. Great and plentiful breakfast buffet. Location is perfect.

The hotel was ablsolutely beautiful and clean. Very conformtable beds and plenty of closet space. It is located nicely to many major attractions and the staff is delightful!! Great top notch hotel!

The location is fabulous, just a short walk to the Spanish Steps and the Via Veneto. Another advantage was eating breakfest on the roof with a great view of Rome. The twin beds pushed together is always a pain and it is pricey but well worth the cost. They did not seem to be anti-American either like some places in Rome.

My wife and I arrived at the hotel jet lagged and tired. We were immediately greeted by a fake and cheery manager. The regular day manager is an overall slimy individual. Instead of showing us to our room, we were given a 10 minute interview. In hind sight I suspect that he was trying to gauge which room to pass off on us. After being showed to our room I noticed that it did not include the terrace area which I had reserved and paid for. I explained the error to the manager and was taken back at how quickly his demeanor changed. The manager snipped back at me and said I had to take it up with Expedia. He then of course offered to give me a room with a terrace for an extra charge. When I told him that I had printed out my booking through Expedia which showed the terrace was included he snapped back at me to go get my paper. Once again I was told to take it up with expedia. Frustrated and sleep deprived, my wife and I returned to our assigned room, changed clothes, and took a walk for some fresh air. We returned that night eager to try the jacuzzi. I filled the tub with hot water and pressed the 'on' button but nothing happened. My jet stream jacuzzi was nothing more than an overrated, over used, bath tub with the side panel falling off. I called the front desk to report the problem. The person who answered sounded annoyed that I had bothered him at all. He sighed and told me that he would call the engineer. The engineer seemed to solve the issue very quickly. About 5 minutes after he left the jacuzzi stopped working again. After this I tried to avoid all contact with the staff. I got chills up my spine every time I had to pass the day manager on my way out in the morning.We had made reservations at the hotel's restraunt and decided to cancel the next morning. I travel ALOT and I am sorry to say that this was the worst hotel staff that I have EVER associated with. I would highly recommend to anyone visiting Rome to stay at another hotel. You are paying 5 star rates for a 3 star hotel at best. The Sofitel is just around the corner and is cheaper friendlier and nicer.

The attendants at the concierge we're uninformative and dishonest. My family booked a junior suite with an adjacent room only to have two of us placed on the 5th floor junior suite and two in a 4th floor regular double occupancy room. The junior suite had a horrible rotting stench coming from the vent and a broken toilet (it broke 5 times). We asked politely to move to another suite, and at first the concierge told us this would be possible. Upon requesting it again, another concierge told us this would be contingent only if they could not fix the smell in the room and repair the toilet. The cleaning staff poured bleach on the carpet and sprayed air freshener in the room to try to cover the smell, which left an overwhelming stench of rotting food and bleach that was unbearable. The toilet despite being "fixed" 3 times, broke down twice more and almost over flowed with water. Finally, we threatened to switch to the Hilton Cavaliere at 4AM in the morning on the 3rd day, after an unrestful night of sleep. We were finally switched to another standard room (while still paying for a junior suite rate). After complaining some more we were switched to a proper junior suite on the 4th floor. Although the room was very nice, there was construction on the street and one could hear the jackhammer at 6AM in the morning every day. The bed linens were heavily starched linens and very uncomfortable. I don't recommend this hotel to anyone who wants to get a restful night of sleep, or who simply wants to relax.