Staff excellent
By A Yahoo! Contributor, 12/5/10
The wife and I, retired high school teeachers, went to Ames to hear "The Lettermen's Christmas concert." Rather than drive home in possible bad weather, we decided to stay the night. From the instant I called up to reserve a room to the time we checked out, we have never had better service from a hotel staff. Talk about being helpful. The room was exactly what I requested, the directions given by the front desk for eating places and directions to the auditorium were excellent. Would definitely stay here again.