It was great, until 2 weeks after stay
By A Yahoo! Contributor, 1/6/06
The hotel is great. Really clean, the rooms are very spacious and very comfortable. The restuarant food and service were great, but fairly pricey for it's location. However, 2 weeks after my stay, my charge bill came with the room charge on it, doesn't sound so bad, except I paid cash when I checked out! My stay was on November 3/4, supposedly my account was credited on December 15th, I am still waiting to see the credit. I have spoken with several people at the Marriott but to date no resolution (Jan 6th)! It makes me think twice about a revisit?! Wondering if and when I do finally see the credit how the Marriott will handle the apology and what did really happen to the cash I paid for the room?!