Days Inn and Suites Opelousas, Opelousas

TERRIBLE!!!!!!!! First and foremost, I will not bad mouth the cleaning and desk personel. They did all that was in their power to help. After a six hour drive, we checked into our room only to fine that the toilet bowl when flushed flooded the bath room and the door to the room would not lock. We called the front desk to find out that our room was on a list to be repaired (we booked this hotel six months ago). We were moved to another room where we could not get into because the electronic lock did not work. The maint man and Owner was call by the front desk and cleaning staff only to find out that this room was on the repair list. No master keys worked, on more rooms (none in the city). The owner trip the door to let us into the room with the promise that everything would be fixed when we got back that night, all we had to do was to use our key cards. That night the weather got down to 30 degrees, when we got to our room door it did not open (with either card or the 5 master cards the staff tried). Its midnight I am at the front desk waiting on the owner my wife is sitting in our truck, the owner went to the room trip the door and walked off without saying a word. The next morning we checked out and no words from the owner yet.

We had no choice because our usual was full when we tried to get reservations, The room seemed to be used by industrial types that track the carpet dirty, but the room was otherwise clean. It did have a bit of a musky odor, and the a/c unit was pretty loud. The breakfast is cereals, a pastry tray & oj or apple juice & one or two fresh fruit choices, (as much as you want). There was one lobby intenet access station. We were double billed however and if I had the reservation number it would have only taken one call to their 1-800 number to fix, but since I had to spend a group of minutes about on this task, it was bit annoying.

I would recommend this place to anybody. The rooms were great and the cost of the room was great. It has great in-room amenities. The breakfast was great and the manager was nice and helpful. I love this place and will return.