First Time We Have Ever Checked Out Early
By A Yahoo! Contributor, 7/7/07
We rented this room through Orbitz for an overnight stay on the way to Maine . We were most enticed by the pictures and the "heated pool". Once we got to Sturbridge on Rt 20, we were unable to locate the place. After calling for directions, we found that it was at the end of a 3 mile road, past a campsite, near the intersection of Rt 90 and Rt 84 (where you could hear the traffic), and directly behind a huge parking lot full of 18 wheelers! Yes sir/ma'am, this here was next to a truck stop. The first bad indicator to my wife and I should have been the sign in the parking lot reading "Not responsible for theft or damage to vehicle." We checked in, and went to the "heated pool". First off, the pool was outside, and shaded by the back of the building. The "Whirlpool" was a 1 foot deep kiddie pool that had no circulation, and had algae growing in it. OK in for a dip - how's the water, kids? Ffffffrrreeeezing! Headted? Not so much. We asked the young desk clerk about that - she told us "The pool does have a heater, but the owner doesn't turn it on - it's too warm out." After a quick immersion, we went back to the room. Although the entire third floor (where we were located) was supposed to be smoke free, we couldn't tell that from the smell. The room was tiny, mostly taken up buy the two queen beds, which were stiff as boards. The bathroom was smallish as well. The desk, as described in the other review, was small and cluttered with articles. High speed wireless was supposed to be available, but we didn't check it out. By the time we went out to dinner, my wife was reacting allergically to the smell or something from the room, so we checked out. I write this from a much more comfortable and spacious Hampton Inn room closer in to Sturbridge proper. The Hampton cost $20 more, but was WELL worth it.
Do yourself a favor - unless you are a long haul trucker, don't bother staying at the "Quality Inn and Conference Center". Nothing "Quality" about it. We'll be writing to both Orbitz and to the chain management, and it won't be a pretty letter.
T. and M. Stevenson
Montclair VA