Place d'Armes Hotel & Suites, Montreal

Stay somewhere else -- we had a horrible experience at this hotel. We were promised a room on a low floor - when we arrived we were told they were not going to accommodate us, the air conditioning was inadequate and there was limited hot water. The facility is beautiful, but lacks "good bones" that makes the rooms operational. In addition, the fire station is located close by - alarms all night. The restaurant, 701, was the worst food my family has ever tasted (dry meat, chewy fish, ... just generally gross). Stay somewhere else.

I loved this hotel; from the conscientious staff (they baked and packed us breakfast for our early train home - when we were up before breakfast was being served), the fabulous decor, wonderful baths (!) and excellent food and location - you simply can't go wrong. Frankly, I didn't need to see the rest of Montreal, I just wanted to stay in my room. And the big bonus? Affordable too!

The hotel was amazing. No big brand stuffiness, or bureaucracy. From the moment you walk in your treated very well. Service was excellent. We were greeted with a smile, and an un-requested upgrade. The upgrade was a "Penthouse Suite" and amazing. The bathroom alone would have been worth staying in. The desk staff was always helpful, and had good knowledge of the local area. If we needed a good restaurant recommendation Renee' was right there for us. 2 clicks later he had an address, or a menu for us. Once we decided if that was what we wanted, he'd call and get us a reservation. The bar served complimentary wine and cheese every night and a continental breakfast in the morning. We had the wine and cheese every night, but with Montreal�s patisserie choices it was hard to stay in. Generally the hotel was very clean, house keeping was very courteous and inconspicuous. Bed linens were typical, and they had nightly turn down service. Freebie stuff was very top line, and with the shower, it was hard to stay out of the room. I will definitely stay here or one of the Place d�Armes Sister hotels again when in Montreal.

I've stayed at many hotels, but this has to be the best! I am very particular about hotel rooms, and I had absolutely no complaints here!! I would recommend this hotel to anyone visitin Montreal.