Four Seasons Hotel Shanghai, Shanghai

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Really, you can't go wrong with Four Seasons. Although from the outside, it doesn't seems to be like a hotel, more like offices, but the interiors are fantastic! The location of the hotel is convenient, less than 10 mins walk from Nanjingxilu, where all the large and well-known shopping malls are. We paid around RMB$1800 per night for 3 persons (extra bed at no charges) with 2 breakfasts, which are also wonderful, and we think it is definitely worth it.

This hotel was terrible and the service was bad at best. The location is in the middle of nowhere, although taxis are cheap to get around in. Also, they served me raw chicken in CHINA!!! We were sick for days. They did apoligize, but the apologies certainly seemed empty. Also, we did a wine and cheese night and the staff had no idea what the wines and cheese were. The night was a debacle and again, we got apologies. Overall, I would not recommend this hotel to anyone. The management did not go out of thier way to help our situation either, even the upper management of Four Seasons. Trust me, you don't want to get sick from raw chicken in China. If this was a 3 star hotel, maybe this would be okay, but when you pay for the best you expect the best! Don't stay here!

I stayed at the Four Seasons for a long weekend, and my friends and I were all upgraded to better categories of rooms. The hotel was well-fitted and the L'Occitane amenities had the girls in ecstasy. The service was pretty good, and the location was reasonably convenient. I would definitely stay here again.

Comfortable room. Great friendly service. Excellent restaurants - especially the Japanese one. The only drawback is there is no good strolling around the immediate area of the hotel.