couldn't sleep for 3 nights
Overall, the hotel service and cleanliness was great, but the air conditioner unit is located in a closet in the bedroom and we could not sleep for 3 nights as it was so loud and noisy every time the air conditioning would come on. We notified staff about changing rooms - they notified the air conditioner maintenance man who stated that all the rooms were the same and there was nothing he could do about the noise. The noise was totally unacceptable (especially since it was in the bedroom)- we will never stay there again in the summer when you need air conditioning!