Never in this hotel
By A Yahoo! Contributor, 10/19/05
I requested a non-smoking room. When I arrived they gave me a room they labeled as non-smoking but it was clearly a smoking one. Front desk explained that some rooms were recently relabeled. How can you change a room from smoking to non-smoking without proper ventilation and cleaning process?
They had all booked so I could not get another room there.
But what I looked during that 10 minuts visit was enough to see the poor condition of the furnitures, the carpet. Cleaning is not a priority, neither service. I'm suprise they use the label Holiday Inn when they are far from the standard experience Holiday Inn used to offer.