Intercontinental Phoenicia Bei, Beirut

I hated my stay at the phoenicia intercontinental. I'am a family/business man. that place is full with prostitutes and people from saudi arabia looking for their next orgy party. now that was regarding the atmosphere. pricing is way too high. service is excellent (when you tip well only). my overall opinion is that this hotel is highly overated. the only good thing about it is its location. evrything else goes in the trash.

This must be by far my worst five star experience. Where do I start? The room was a rat hole. Literally. It was claustrophobic. It also had a great view over the beleaguered Holiday Inn. It�s true I wanted to see the Holiday Inn during my stay in Beirut but never in a million years did I think I�d actually be forced to look at it morning, noon and night. The morning after my arrival, I requested info on sightseeing tours, whereby I was given a prospectus of a tour company to browse and decide of a tour to go on. I was then instructed to contact the Avis office inside the hotel so they�d make all the arrangements. Which I did, only unfortunately there were no available tours for the next five days or so. No suggestion of any other companies, nothing. It was like �OK, sorry, that�s it. Do what you want now�. I was left to fend on my own. I ended up spending a couple of hours browsing the Internet, finding other tour companies, and actually made the phone calls and the arrangements myself. During my four-night stay, toiletries in my room were not replenished once. I�m not kidding. NOT ONCE. What�s more, there was a half empty small shampoo bottle left over at the side of the bathtub from the previous guest. I decided to leave it there on purpose to see what housekeeping would do, but as I expected nobody did anything and the bottle remained there for the duration of my stay. On the third day, I came back late in the evening only to find that the room was not done. In fact, it wasn�t �not done�: fresh towels were supplied, the dust bin was emptied but was left open in the middle of the bathroom. It was actually like someone had started doing the room, at some point they were called away, forgot to come back and finish it, and the whole thing was a huge mess. Upon checking out, I asked reception staff to credit my �Miles & More� card, whereby the clerk spent about 10 minutes trying to convince me that that wasn�t possible, saying Intercontinental Hotels don�t do that, he could only credit points to the �Priority Club� card (the Interconti card). It was only after a lady employee came by, heard what was going on, took over and settled the whole thing. In general, staff were too self-absorbed, with a very �No, Can�t do� attitude to serve you properly. The coup de grace came when I was departing the hotel, whereupon due to some sort of �confusion�, my suitcase was not loaded onto my taxi! Half way to where I was going, the taxi driver got a call on his mobile and then started saying �Sac. Hotel�. I went �What sac hotel?�. He kept saying �Sac. Sac�. I was like �Sac? What sac??�. �Shanta!! Shanta!!�. And then I figured, OK, there�s a problem with my suitcase. We had to go back and get it. Thank got I wasn�t on my way to the airport, or in a hurry or something. Honestly, I couldn�t wait to get out of this hotel. Which I actually did, because when I decided to extend my stay the thought of remaining at the Phoenicia never crossed my mind. Instead I moved to the Moevenpick. And what a wise choice that was.

ITS A BUTIFUL CITY / COUNTRY ITS ALL VALLYS AND MONTIONS . ITS A GREAT FUN PLACE TO GO FOR A HONEY MOON OR FOR A NORMAL VACTION. ITS A GOOD PLACE TO GO IF YOU LIKE TO MEET NEW PEOPLE (HOT GIRLS). ANYWYAS POINT IS ILL GIVE IT 10 OUT OF 10

was fun, nice ladys there, nice hotel with very nice servicess was very goodm the room wqas good beautiful, i asked for ladys they sent me some nice ones very good service, i will go back there again whrn i have money saved thank you

Go Go Go excellent!!!!!!!!!!!!!!!!!!!!! the service is great you will love it!! it will get you a great tan!! The food is great and its nice and clean!! you have to go!!

This hotel is so classy it smells of money and the clientele is nothing but full of money! There are lots to do around the hotel...great views and the food is spectacular! Try the buffet and you won't ever want to eat a buffet anywhere else in the world but here!

Talking about tourism in lebanon , we cannot forget to mention the most famous hotels all around or even inside beirut.Looking for a 5 star luxurious , yet multinational hotel Beirut's Phoenicia InterContinental is one of the best. It gathers alot of non-lebanese (european , arab ) tourists more than any other hotel in lebanon.It's a great hotel , since it is found just in the center of beirut where you are close to everything. The excellent food quality, great hospitality, enormous facilities and the great view it provides, are all an excellent combination of a great yet a bit expensive hotel where you can spend a splendid summer in lebanon. Hope to see you next year !

too expensive this is not a resort just a building that have a nice entry, all who work there ask you for tip even if they open the elevator door for you... could be better for this price

i loved everything. i was there at the high season and it was packed. their food is great!! it's also very clean. if you go to it you have to go to the spa, you will just love it, you'll forget all your worries when you take a massage. the busines center is quint, and the internat is fast. i had the time of my ife.

he is verry nice hotel in the miedle east not like other hotel even 5 stars hotel the service standard is great and usually all the facilities that he provide