Rooms are spacious but need some TLC
This Hotel is in a convenient location. It’s close to I84, near local restaurants, close to a Mall, and within walking distance of a local Stop & Shop. Although it shares a parking lot with the UPS store and bank located on the bottom of the building, there’s still plenty of parking.
The lobby looks nice. The rooms are fairly clean however they are in need of upgrades and renovations. One thing I do like about the suites at this hotel is that they are very spacious. But I’ve stayed here over the years and it is clear that the rooms definitely need some TLC. The carpet, couch, and chairs in the rooms are old and badly stained, the blankets are worn and wallpaper was peeling off the wall in one corner of my room. Some of the rooms surround an open atrium looking over the lobby so they may be noisy at times.
Although the hotel has a maintenance staff not everything is getting maintained or upgraded. I encountered some of the exact same issue on this stay as I had on my previous stay. The phone was not working properly in the room, the remote to the t.v. did not work, the computer in the lobby was old and internet was slower than dial up, the printer on the computer did not work, the ice machine was broken on some floors, the workout machines were not working in fitness room. Why own a hotel if you can’t maintain it properly?
I'd rate this place 2.5-3 stars. This place might be suitable for a short stay or for a stay where you don’t plan to spend much time in the room. However, I might not recommend it for a longer term stay or for a business traveler that may need to use the room phone or the hotel computer. As for me, until they address some of these issues, I think I will be taking my business elsewhere.