Somewhat disappointed
We picked this hotel because of reading so many wonderful reviews. We stayed there 7 nights in May 2005. It was nice, but several things did not meet with our expectations. The small restaurant had average quality food. The pool and hot tub were dirty and cold most days. On other days the hot tub was too hot to get into. We only got in once, and never used the pool. The pool towels were very small & thin. We told management about the water temperature and they did nothing to compensate us. Two other families were given 9 free breakfasts! We also picked this hotel becuase of the free shuttle bus to Disneyland at the time of reserving the room in January 2005. Later, on the phone before our trip, we found out that was not the case any longer. We did get reimbursed for the $3/day per person shuttle fee, when we checked out, because it still said it was free on their web site. The staff was mostly friendly and helpful. The rooms were clean, bed & pillows comfortable (even with my bad back), towels large & plush, with all disired amenities. We had also reserved a quiet room in the back of the hotel off the street (Harbor Blvd), but were given a corner room facing the street. We asked to be moved almost every day, and they never found us a better room, so we gave up.