Hilton Garden Inn Anaheim - Garden Grove, Garden Grove

For the price that I paid, this hotel was a Great Choice! The staff were friendly, room was cleaned, service was fast, parking was good and closed to many attractions. I would definitely stay here again the next time I'm down South.

I have been staying at the hotel about once a month for the last three years. I went there when the Anaheim Hilton and Towers was full and it has been my hotel of choice since. While I liked the Towers facilities at the "big" Hilton, I prefer the personal service and friendly greeting I get. They greet me by name and know my favorite rooms. The free wireless internet works great and the desk is ideal for working. The furniture is comfortable and well maintained. The bedding is high quality and the beds are more comfortable than I have at home. The breakfast buffet is excellent and they prepare eggs as requested and very attentive service. I miss the evening meal service but understand why they had to discontinue it. (it was a tradition for me to get one of the hamburgers through room service) The Italian restaurant Bucca di Beppo next door is excellent and does take out if you want to eat in the room. I haven't had occasion to use the pool but I have used the jaccuzzi and it was clean and warm. The pool towels could be larger, but in good condition. The towels in the rooms are very plush and lots of them. I am a fan of Hilton hotels, but this one is at the top of my list for service, friendliness and cleanliness. I highly recommend this property

The staff was very accomodating. The evening cookies were great! I thought the breakfast was expensive for what you got, but it was very tasty. Would definately stay there again.

We picked this hotel because of reading so many wonderful reviews. We stayed there 7 nights in May 2005. It was nice, but several things did not meet with our expectations. The small restaurant had average quality food. The pool and hot tub were dirty and cold most days. On other days the hot tub was too hot to get into. We only got in once, and never used the pool. The pool towels were very small & thin. We told management about the water temperature and they did nothing to compensate us. Two other families were given 9 free breakfasts! We also picked this hotel becuase of the free shuttle bus to Disneyland at the time of reserving the room in January 2005. Later, on the phone before our trip, we found out that was not the case any longer. We did get reimbursed for the $3/day per person shuttle fee, when we checked out, because it still said it was free on their web site. The staff was mostly friendly and helpful. The rooms were clean, bed & pillows comfortable (even with my bad back), towels large & plush, with all disired amenities. We had also reserved a quiet room in the back of the hotel off the street (Harbor Blvd), but were given a corner room facing the street. We asked to be moved almost every day, and they never found us a better room, so we gave up.

This hotel was perfect for a Disneyland trip with a toddler. We had a great room with enough space for playpen, breakfast was wonderful and fresh and they had enough highchairs, service was great, parking was free, walking distance to restaurants, free shuttle to disneyland. We will definately be coming back!

I just could not believe what happened to us. They cancelled our second day reservation when we checked in on the first day. We were supposed to stay at this hotel for two nights since we wanted to spend two days playing at Disneyland. So we ended up searching for a hotel for the second night around one or two o'clock in the morning. They just blamed hotel.com for this. They were not willing to help us at all. Next day we were supposed to have fun at Disneyland, but we were so tired and sleepy all day because we had to find a hotel. Worst experience ever had!!!