Gild Hall - A Thompson Hotel, New York

Customer service was outstanding!! Room service outstanding!! Even Saved $45 on this hotel by using SweetHotelDeals. Net Just a overall great experience coming here!!

We stayed at Gild Hall this past summer. The staff was great, we got lost driving there because of street construction, we called the hotel and they stayed on the line with us until we were right out front! While the room was not quite as big as I had thought it would be there was plenty of room for the two of us and the bed was amazing! There was a market a block away and we were able to get everything we needed! Our room was very reasonably priced and the water was hot! We will stay at Gild Hall every time we go to the city from now on!

We can't wait to go back is an understatement the hotel was awseome and the staff could not have been more accommadating everything was perfect! Rooms very very clean beds to die for we will be back soon

Extraordinarily friendly staff, from the desk attendants to housekeeping. Refreshingly unique atmosphere. Contemporary, clubby environment has been created with an eye for sophisticated design tempered by an underlying rustic lodge motif. Steel-and-glass table meets antler-chandelier. Loved the pairing of contrasts. Smart black wood furniture warmed by a plaid wool blanket on the bed. The first impression once you emerge from the revolving door is downtown lounge, followed by a sense of soothing bed-and-breakfast intimacy brought on not the least by the wrap-around library shelving in the lobby. Hotel features offer the element of delightful surprise in everything from the details of décor to the presentation of creature comforts. The extra shelving in-room is considerate of travelers and their paraphernalia, the adjustable-direction headboard lighting indulges individual preferences, an orchid adds a touch of class, locally baked brownies at turn-down make you feel loved, window-seats with cushions add great warmth to an otherwise minimalist window wall, the zig-zagging hallways painted a deep red speak of noir mysteries, the glass tiled bathroom features a fantastic showerhead and a square pedestal sink with personality. The bed and its European style bed clothing was sinfully comfortable to the point where check-out time came all too fast. Very clean. Windows open up and let you breathe. Having the window open allows you to enjoy a relaxing hush unusual for Manhattan, thanks to the intimate canyons of the financial district and their lack of street traffic. Truly a triumph of form-meets-function. Even the do-not-disturb sign could show up at MOMA some day. A resounding “well done” to the Gild! We will look for excuses to stay overnight in Manhattan. We only live an hour-and-a-half away!

We visited nyc last weekend and it was amazing that we got an amazing rate of $159 and the room was gorgeous with bath products by fresh flat screen tv: the front desk and housekeepers were great about providing extra amenities like towels and bathrobes when we asked. Although the renovations mean no lobby, we can't believe that the room and service was that nice for the price. Pretty sure when the hotel is done with renovations the rates will jump but still great anyhow. Maybe we will get a good rate when we come back to NYC

Booked travel through a secondary website, and it worked out pretty well. Located in the financial district, close to subways. In an alley but not a sketchy area at all. Pros: Really helpful, friendly staff. Extremely friendly and accommodating. Up-front, willing to do anything they could to help out. The room had a great ambiance. Bed was very comfortable. We considered re-booking for another night and they gave us a deal at a similar price to what we booked through the secondary website. Flat screen TV (which is somewhat pointless without HD channels, but hey - are you watching TV in this room or enjoying NYC?) The complimentary soap, shampoo and conditioner were pretty cool, too. Cons: Thin walls (so keep it down, lovebirds). It was pretty tough to get to, but that's not the hotel's fault; there's construction going on near the entrance to Gold Street off FDR Drive - just map an alternate route. The hotel is undergoing some renovations (which doesn't add to noise; it's just a tiny lobby right now). Also we thought the parking lot next door was affiliated with the hotel and it turns out they weren't so we ended up paying another 24 bucks for parking (could have been worse, and the hotel does offer valet parking; we just didn't realize it until later). Overall, we were pleased. We had a great time and we'll go back again.

This hotel was hidden in an alley. Cabbie couldn't find it and we had to call the desk for directions. The first night they put us in a room on the 18th floor with a murphy bed. A shoebox room with no floor left when the bed was open. When we asked about this we found out they only have ONE ROOM like that and we got it. What a prize.. No reduction in room cost and a shoebox room. Got a different room for the rest of the stay, decent sized room. Unfortunately the king sized bed in this room was actually 2 twin beds pushed together, NOT COMFORTABLE.. The lobby and common areas had a distinct odor and was very stuffy. The room was a nice size and good for the price, other than the uncomfortable bed. The hotel is walking distance from the subway and the South St Seaport. Of course, you will need the subway or a cab for a lot of New York, but you need that wherever you stay.

This hotel located in old street in downtown and it was not easy to locate. Service was very good, our room was ready at 1 pm. Very clean room and specious.

This is a great choice when visiting nyc. The staff is excellent and the younger day manager is absolutely amazing. I highly recommend this place for all your traveling needs.

This hotel is relatively inexpensive considering it's in Manhattan. Anyone with a mild understanding of the NY Subway System will be able to find this place in no time. The Fulton Street station on the 2/3 subway line is around the block... which will take you into the heart of Midtown within 5-10 minutes. There is no need to take a cab. The room was clean, internet service works great, the mini-bar and room service is expensive but that's to be expected at any hotel. As for those who said that it's in an alley... all the streets in the Financial District are narrow, one lane streets.