Nick hotel.Just like butlins-but not as good.
The hotel was a little tired to be honest,in bad need of redecorating.First day,our safe didnt work.A new one was refitted later that day.But the new one was refitted in the wardrobe on a flimsy wire shelf,which was barely up to the weight of a pair of socks never mind a safe.Secured to the plaster board with two 1inch screws,it immediately broke loose and nearly fell on me.I lifted it on to the floor and left it there.I did try to report it but the phone operator and the reception desk were uninterested.There was no iron in the room,we asked for one,we got one with a dented footplate,the notches were so sharp they were tearing fabric.So we gave up and went with the creased look.If youve ever stayed in butlins the apartments are almost identical in layout with a private bedroom for parents and bunks for kids-no door on the kids room.The room was shabby and tired.Several mornings there was no hot water for showers/baths.There is no cutlery/crockery or cooker in the rooms,so dont be under the impression that the kitchenette means you can do self catering.You cant.And no kettle,just a coffee maker.The water park is good,though we only used the pool as the water on the splash area and slides is not heated and was freezing.Pool hygiene is questionable also,my little boy was sick in the pool.i told the lifeguard-who did nothing-yuk.We also had to make a sharp exit on another day when we encountered a large floating mass of someone elses vomit-this time i decided to make a hasty exit and not return to the hotel pool.There is no service lift,so the lifts are super slow mornings and afternoons since the cleaners use them for moving towel trolleys-lots of trolleys.The stairs are way quicker even from the 6th floor.The only time you see a character apart from a 3pm appearance in the lobby by spongebob is if you pay $66 for a character breakfast-so youd be better waiting til you get to disney to get your autographs!The first week of our 2week stay was out of season so we got the character breakfast free-not enough clients to justify 2 restaurants.Food wasnt bad,lots of fresh fruit.The second week was 'spring break'and was busy,we were kicked into cheap street,the buffet restaurant had no fresh fruit.So make sure if you want anything healthy you visit wal mart(about 2mins drive).To sum up,if you like butlins and sunshine youll like this place,but its not as good butlins and its shabby-and if someone pukes in the pool at butlins they close it and clean it!.Also if you go in high season the walls are thin and the music loud,upstairs toilet was above our bedroom,not what you want to hear on a morning.Also the pool is not very big,youll struggle to find space in summer.I sound pretty negative,but we had a good holiday-but we only used the hotel as somewhere to sleep.And one last thought dont use the pizza restaurant in the hotel,use Flippers,they deliver to the lobby,you can go and meet them-they re proper pizzas-fresh and cheaper.