W Seattle, Seattle

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We stayed here a week, and expected a fancy environment with all the included necessities. We were mostly disappointed. A. Disappointing: -No free use of the computer in the business center (charged by the minute for the internet) -No pool or hot tub -No coffee/tea maker in rooms and no complimantary beverage/cookie center in the hotel that was available all day -No room frig or microwave for our personal foods -No complimentary quick breakfast area in hotel -Staff relatively unfriendly and seemed to want tips all the time; they did not appear to appreciate our business; we felt like a number and a price tag -Bathroom sink clogged for a few days and new cups not brought to room for few days -Hall noisy since doors slam with raucous BANGS early in the mornings B. Encouraging -Location: within walking distance to Space Needle, water front, and everything on the City Pass except the zoo (take a bus to get there, which is simple and low-cost) -Our room was high and had a spectacular view of the needle and the bay -Beds/pillows were exceptionally comfortable with impeccably clean room -Larger TV screen with clear view -Large workout room -Secure building--you must use your key to use the elevator -Bathroom toiletries special (Bliss products), but it is so difficult to squeeze out the conditioner -Modern appearance to room and hotel, but almost sterile and bland -Plush bathrobes were fun

The W Seattle made me feel more like an open wallet as opposed to a valued guest. I’m a platinum member of SPG hotels (which includes the entire W chain) I’ve stayed at the W Seattle twice but never will again, here’s why: The rooms are very small for this over priced property and despite the hotel being at limited capacity during both my stays my platinum status merely got me a higher room floor as opposed to the W New York which regularly offers me large corner rooms as available. Furthermore some staff members were atrocious during my visit including the bell hop that repeatedly barged into the elevators while guests were still attempting to exit or the staff member who cut in front of guests to beat them to the door letting it close rudely behind him. One front desk clerk was absolutely awesome the others including the concierge were absolutely not. Obviously corners are being cut here to save money, from squeezing as many rooms as possible per floor and I presume paying poor wages to its mostly uninterested staff. The W Hotel chain should, like I have, take note. I assure you I will not be back. As an SPG member I’ve since switched to the Sheraton Seattle where I feel at home and respected (including the much larger, far superior standard rooms)

It's perfectly located in the center of downtown seattle. Walking distance from many bars and restaurants as well as the seafront and farmers market (first starbucks, etc..). You are 2min away from the lightrail station taking you to the airport for $2.50. The room was clean, comfortable and had an awesome view (16th floor). The lounge is nice too.. I found the little treats (water. nuts, etc..) a bit pricey but no one forces you to take them either. I was there with a buddy of mine, 2 queen size bed. Enough room to move around. Nice flat screen TV.

Pricelined this Hotel on a short trip. Our room was worn, Service was snooty at times, and great at others. Location is great but that was about it. Would make a great movie set for Hostel 3 ;-) East Germany meets Hollywood. An OK hotel, not worth full fare in our opinion.

Service was AWFUL! People were "bothered" by questions re: directions and attractions. No one was friendly in the least bit. We found this to be true all over the city. I will NOT be returning to the "W" or to Seattle for that matter!!

Likes: The decor was BEAUTIFUL. Kind of dark but it was really pretty and funky. The whole place smelled great. Located near everything downtown. The toiletries were wonderful Bliss products. Dislikes: The bath robe in our room was stained! Gross. The hotel staff was snotty. I mean seriously, you work at a hotel as a receptionist! $40 to park at a hotel you've already paid WAY too much to stay in is kinda crazy.

A friend and I decided to go for a quick getaway and heard a lot about this hotel.... this is what I wish people told us about. They charge $35 a night for valet, $10 more than the other 4 star hotels. They charge $15 a day for internet, OR their business center charges 34 cents a minute in a small pathetic room. The concierge are RUDE, not helpful, and how they treat you will be determined by your looks. The room is decent, but nothing out of the ordinary. The Fairmont and Hyatt have equal if not better rooms. Overall... we both wished we stayed at the another hotel in town considering how much we paid.

I have stayed at many four star hotels... and this the first that had poor service and poor attitudes. The rooms were clean, and quite nice, and the location was convenient. However for the money, I'd rather be treated like a human being than someone who is not worth their time.

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.