Stay at Cocoa Beach Resort
By A Yahoo! Contributor, 06/17/09
I have been an owner at the Resort since pre-construction. I have never had anyone act so rude as the MAnager, Carol. on our number of people staying. I did not know that you couldnt have two little kids more than 6. I thought the 6 was saying 6 adults comfortably slept there. Even though the place is very large and nice and i have not ever had a problem before. As we checked in this year we got no help or consideration that we didnt know that eight couldnt stay there. and we only had 4 adults which i think is ridiculous when i mentioned it was just two little kids .Carol hatefully said "They are HUman" which i didnt think she was acting at the time. In a case like that when we had driven 12 hrs i would think one might try to accomodate you as a owner and paying guest. Maybe could have been understanding and said , since you know now we will over look it this once..but NO..she said we would have to fork out another $1,200 for another condo..when you arent expecting that it is kinda hard to do. My son had to leave his kids with me and go down the road to rent another place. I really think that is poor management and very rude. I pay high maintanence fees and paid out a lot of money up front and it is getting to where you cant even get any time that u want so i wasnt happy about this situation. Other than that it was ok. But, boy dont take one too many.
