The centerpiece of Aventura Spa Palaces luxurious, adults-only resort is our spa, one of the most full-featured spas in Latin America, with 75 treatment rooms and hydrotherapy areas offering a thoroughly pampering experience to our adult guests.Our location in Mexico??s exotic Riviera Maya is truly ... More
Hard Rock Hotel Riviera Maya All-Inclusive - Heaven Section
Property information by Travelocity
The centerpiece of Aventura Spa Palaces luxurious, adults-only resort is our spa, one of the most full-featured spas in Latin America, with 75 treatment rooms and hydrotherapy areas offering a thoroughly pampering experience to our adult guests.Our location in Mexico??s exotic Riviera Maya is truly exceptional. Aventura Spa Palace sits on a protected inlet off the Caribbean Sea, a beautiful natural aquarium where guests can kayak, wade, swim or snorkel in tranquil turquoise waters. A freestyle pool, lap pool and cross current pool offer numerous options for a refreshing swim or a workout.This adults-only resort is also an ideal setting for your Riviera Maya wedding, offering complete wedding and honeymoon packages.Our Riviera Maya accommodation??s all-inclusive features provide 24-hour room service, in-room wine, a stocked mini-bar and a liquor dispenser in your room , an LCD television w/satellite, individually controlled A/C conditioning, direct dial telephone, unlimited calls to the continental US and Canada, alarm clock, coffee maker, and wireless Internet.Morning, noon or evening, choose from distinctive restaurants offering delectable International, Italian, Asian and California cuisine.Aventura Spa Palace offers guests Resort Credit to be used towards room upgrades, tours, spa/beauty salon treatments, golf outings, select Colin Cowie Wedding Collections, and more. Resort Credit depends on length of vacation and is applied per room/per stay. Stay 3 nights and receive up to $500 resort credit, Stay 4 nights and receive up to $750 resort credit. Stay 5-8 nights and receive up to $1500 resort credit. Resort Credit cannot be used for purchases at gift shops.
The whole trip was excellent. The service was excellent in the restaurants and also with room service. Food was pretty good to excellent. They accomidated everything we needed. My wife loved the rooms. We would be more than happy to go back.
this place was a rip off. not what was explained in the brochure. The rooms were not clean, the food was lousy but it was all we could eat. too bad we couldn't eat it. Customer service was lousy. we were treated like we were not wanted
The service was really fantastic. Everyone who works at the hotel whether it was a gardener or a concierge was extremely friendly and you could tell that it was genuine. The grounds were kept in immaculate condition. The hotel is huge and you could really get your walking in just on the grounds alone if you wanted too. It was almost TOO big. The only thing that was slightly annoying was the fact that you couldn't make reservations for any of the restaurants. They were all first come, first serve. We waited for almost 2 hours to get into one restaurant. But other than that I would totally recommend this resort for anyone looking for some R&R without any kids.
I loved evey minute of this place. Staff was nothing but polite and did everything in their power to keep you pleased. Everyday there would be a different oragomi towel. I would love to repeat this vacation...should I mention, I almost forgot we had kids waiting back at home for us?
We moved here after intially booking at the Moon Palace which was a disappointment.
We absolutely LOVED the Aventura Palace and highly recommend it! A true 5 star resort. We loved the adult only feature. Very quiet and very relaxing. Food was excellent at every restaurant although the waits can be long if you hit it at the wrong time but relax, you are on vacation!
Spa was excellent. Nice inside pool if you have had too much sun. But the number one thing is, it is QUIET! So relaxing! Staff are excellent and friendly!
Honeymooners, couples, this place is for you!
Rooms are nice, mini bar always stocked.
Two thumbs way up on this one!!
We went there for my sons wedding. The weather was wonderful!!!!!!!!!! The people were wonderful. Food was great!!! It was nice to not be right in the middle of Cancun. I enjoyed the option of being able to go into town if I wanted. We were there the last week of Aug.
Absolutely wonderful place, but...
Took an hour drive to get to the resort where we were told they had overbooked and didn't have a room for us. When we asked to speak to a manager, we were brought drinks from the bar and asked to wait. Over an hour later nobody had even attempted to talk to us. Finally we asked what was going on and we were offered a $200 voucher and another hour in a taxi back toward the airport to stay at the Moon Palace for a night (we were also given the option to not sign for the voucher and spend the night in the lobby). When we returned the next day there was still no room for us. We finally got into a room that evening...one full day later than we had reserved.
Given the first day's ordeal, it was going to take a lot to turn this trip around...I'd say they almost got there.
The restaurants were all good, but the Mexican food is probably the best, go figure. 24 hour room service at no additional fee. Grounds are beautiful, including a pilates/yoga studio with ocean views. Butterflies and butterfly-eating iguanas all over the place.
Rooms are nice and service staff went out of their way to be kind.
Nice indoor pool for us sun-phobic gringos. Waiters came by every few minutes to refill our drinks.
Romantic, comfortable, and relatively affordable for such luxury. We hope to go again soon, but plan to camp out in the bar the first night.
A few days after we left, the resort was crushed by hurricane Emily...hopefully the rebuild included a few rooms for people with reservations.
This place is paradise!!! First time ever at this resort and would return again and again....in fact we bought the time share and will definately be back. The rooms was great, as was the food, service was excellent and the staff was extremely nice. Loved the Adults Only concept, everyone needs a break from their kids....LOL!!! Thumbs up to ya Adventura!!!!
Maya del Carmen is a small hotel located in Playa del Carmen, approximately three blocks from the beach. Playa del
Carmen is in the heart of the Riviera Maya, near archeological sites, beaches, nightlife, and watersports. Hotel amenities include ...
The centerpiece of Aventura Spa Palaces luxurious, adults only resort is our spa, one of the most full featured spas
in Latin America, with 75 treatment rooms and hydrotherapy areas offering a thoroughly pampering experience to our adult guests.Our ...
A unique and convenient facility, close to the most important attractions in Play A Del Carmen, featuring outstanding personalized service
and excellent accommodations. Amenities:Air Conditioning (In Room). Refrigerator. Iron. Telephone. Television (Cable/Satellite). Non Smoking Rooms. Television. Daily Maid ...