Unclean and unprofessional
They first sent us to a room that hadn't been cleaned. When we finally got to our room, I noticed dirty bed sheets and comforter. we asked them to change it while we were gone for dinner and said they would but offered no apology. When we returned the sheets had been changed, but there was still a dirty comforter! It had the exact stains on it as before. I brought the comforter to the manager, but she claimed it was clean. I showed her the stains, but she still acted as if I was the one inconveniencing her! Not even an apology. Oh... And there is also a dirty, used bandaid stuck to the back of our door. Yuck.