BEST WESTERN PLUS Corning Inn, Corning

'Wife and grandkids stayed here on the way home from a trip to Arizona. When checking in she used a coupon for $54.00 room plus $10.00 for children plus tax and whatever else added = 82.00. Card was charged $92.00. Wife complained when she got back home. Uma the self professed "millionaire owner" of the "multi million dollar business" told her he didn't care about our $10.00 overcharge. Wife told him it was the principle of the whole thing and asked the $10.00 be credited as the motel room cost more than it was already supposed to with the previous $10.00 fee for kids. He got extremely belligerent and told her he didn't have the time to deal with her. She told him she wanted the $10.00 reinstated to our account . After he belittled her he told her he would "put the $10.00 back" and called her "petty". She told him she would be contacting the corporate office either way to complaining about his belligerence and the fact that the motel room cost approximately $28.00 mopre than advertised. She asked him how many other customers he overcharged as well. He told her he'd put the $10.00 back into the account and hung up. That was on Friday, July 24, 2009. He also put as freeze on our checking account for $2,000.00 over the weekend. This morning we had the freeze lifted and will be going to the state's attorney general consumer protection division to report the fraudulent practices of the Owner/Manager as well as file a complaint regarding the tampering with our bank account. AVOID this place like the plague! Uma is all about baiting and switching then locking up your account. The service from Uma was far less than satisfactory and the trouble he caused definitely made it not worth the stay! We are going to corporate headquarters re: the troubles he's caused.