Extended Stay America Chicago-O*Hare, Des Plaines

I needed a place for one night while in Chicago and refused to pay $40 for parking at a hotel downtown so I chose this hotel and at first I was a bit worried about what it would look like, but it turned out to be a great value. I booked through their website online and got my room for $54 which is very cheap for Chicago. The hotel is about 15 miles from downtown which can be between 30-45 minutes in traffic, but is just a short distance from the airport. The Allstate Arena is about 3-5 minutes away and is very easy to get to. The room had one queen bed, a small tv with limited channels, a full size fridge, a microwave, and stove. The bed was not all that comfortable but clean! The staff seemed friendly but I didn't really have to deal with them all that much. Overall, the place was clean, modern, and cheap I will stay here again.

They allow pets, which was helpful to me. However, I had trouble with the staff and geing the billing correct all three tims that I stayed here. The roms are ok, but not the nicest or cleanest. The able tv choices and Internet service are terrible!

First, I would like to address the positive reviews given to this hotel. If the reviews were by hotel management, then I understand: they want to improve business. I can't think anyone else would have a single word of praise for this so-called hotel except that it is close to the airport. But then why would you want to give money for something that you don't get - a respectable place to stay? I have lived in extended stay in other cities so I decided to stay in this one on my business visit to Chicago. Though I arrived at 3:00 PM, the hotel management did not have a room ready yet. Without even caring to apologise, they made me sit in one of the greasy chairs in their lobby. After about an hour or so, someone finally handed me my room card. I had to walk thru the dingiest of lobbies to my room which actually really depressed me...there was some kind of spice powder in the kitchen cabinets, just 2 pieces of cookware, greasy, smelling bed that still had the previous occupant's hair clinging to the pillow. I guess I want to write a lot of things about the hotel but this should be enough to warn you.