Homestead Suites Jacksonville - Southside - St. Johns Towne Center, Jacksonville

DISLIKE: !!!!!!!!!!!!!-THEY HAVE ROACHS, SO BAD THEY ARE EVEN ON THE SIDEWALK OUTSIDE-!!!!!!!!!!!!!!!! 1) I was on the 2nd floor and my shower started leaking through to the room beneath me and put a hole in there ceiling. 2) There is no water pressure and there is something wrong with the water you just dont feel clean and there is no pressure, and it gets "warm" don't' expect a hot relaxing bath or shower here cause you wont get it. 3) The staff is rude everyone I have spoke too has been rude. 4) Bring your own towels and extra blankets cause they never have clean towels when you need them, and I asked for an extra blanket and they told me they didnt have any. 5) I wouldn't recommend sleeping on the pull-out sofa cause im pretty sure they dont get checked or cleaned between guest I pulled mine out and it was still made from the previous person and a huge dog bone was in the bed so im sure that was the previous guests dogs bed. 6) If you want a smoking room bring your own ashtray cause you wont be getting that either. 7) The facets drip 24/7 which can get annoying if its hard for you to fall asleep. 8) The worst thing in my opinion is you have to pay for the internet and the connection is so bad that you cant even watch youtube videos without waiting an hour for a song yes a 3 minute song to load then play or else it will skipp 1500 times. 9) Also it cost 2 dollars to wash & 2 dollars to dry your cloths and there washers only hold like a half a load. 10) The pictures they show on the internet are nothing compared to what it looks like now, those picture are probably when they first opened the place. Anyways I honestly would recommend staying anywhere else but here even if your coming just for business and wont be in the room long it is just ridiculous they need to be closed down by code enforcement or the health department!!

The rooms were clean, and this is a value hotel. I wasnt prepared for paying extra to get the room cleaned daily(on a short stay) and having to go to the front desk to get towels. They didnt have my reservation so the clerk gave me a room with a larger bed at no additional charge.