disappointed
By grandmother of 3, 03/03/07
We have been staying at this hotel for years. However, I am afraid it will not be our next choice. Our first room smelled so bad we had to ask for another room. When we asked to move the desk help told us we were lucky to get a room at all. Seems it was a busy weekend. I had called for a reservation 1 week ahead.The next room smelled better but was not as large of a room, which is important with 3 children. The halls were noisey all night. My husband and I never slept. My husband can sleep through any thing. The breakfast was skimpy. There was an attendent there who was suppose to keep dishes stocked. Everything was empty and selection was poor. Seems this hotel needs to get back to basics---cleanliness and customer service. Poor job!
