dirtiest room ever
First of all, once I arrived there, they couldn't find my reservation, even though I had a confirmation number. But they did give a room at same rate, so I didn't think much of it. But the room they gave me was one of last few left for the day, and it was dirtiest room I've ever been in. The odor from the room was so terrible I had to leave the window open the whole night. The carpet seemed like it's never been vacuumed and rottening. When I complained, they said it was smoking room (even though I asked for non-smoking) and they didn't have any non-smoking room left; and gave me some air fresher. Being an ex-smoker, I know the difference from odor from cigarette and from mold, ticks, rotten. It definitely wasn't just cigarette odor. When I woke up after that night, my wife and I had such a bad headache I couldn't leave the place fast enough. When I lifted up the mattress, I saw mold growing from the box. These guys run two other hotels in Keystone, so I recommend staying away from them even if it means spending few more dollars for other hotels. Don't make the same mistake I did, it totally ruined Rushmore vacation....