Comfort Suites Sumter, Sumter

I stayed here for one night , the service where great. The staff seemed like happy people and that always makes your stay more pleasant - we felt very welcome in this hotel. The rooms are up to date with very nice bathrooms, furniture and bedding. We used the indoor pool and it was very nicely heated.

I come through Sumter often and I wouldn't stay anywhere else but the Comfort Suites or Sleep Inn which is located directly behind Comfort. Southeners are the warmest people I have ever met! The rooms are modern and clean and the staff are very helpful and a delight to speak with! I recommend this Hotel to anyone!

This was the worst experance at a hotel I have ever had. The heated pool was ice cold. When I brought the situation up to the front desk the promised to fix the situation and get back to me. This never happened! The hot tub in my room shot nasty particles out of the jets when it was turned on. The next day when I went to complaine about the cold pool again and the tub the desk attendant was very unperfessional. She just blew me off and told me to take it up with the maanager but that I had to wait for two days and call her when she came back to work. When I call the manager that following Monday she called me a lier and told me that she personally went to check on the pool on the day that I complained and it was warm. I knew that she was not being honest becase if she had found the pool satisfactory it would seem that she would have informed me of her findings that day not days later. So if you opt to stay at this hotel this is what you will have to expect.

My husband and I, along with our 15 month old daughter, was on an extended visit to the area. We tried 2 hotels before staying at Comfort Suites. The entire staff was very accomadating to our demanding needs. Everyone, from the General Manager down to the Groundsmen provided nothing but excellent service and never without a smile. The continental breakfast and daily snacks (popcorn, fresh baked Otis Meyer cookies, and drinks) were an awesome added bonus. I can not say enough great things about our stay with Comfort Suites.