Extended Stay America ChExtended Stay Americapeake-Greenbrier, Chesapeake

We booked a Deluxe Queen Studio online. When we got to the hotel they had us registered for a standard. When we looked at the room it was tiny, smelled awful, and had a view of the highway. Needless to say it was loud too. They were sold out and had to options for us. No one at the Yahoo telephone number was able to find us a comparable hotel. We cancelled on the spot, went to the local library and booked ourselves another hotel - very hard to do last minute.

My experience with the hotel was excellent...I know you can not please everyone but, if one ask the correct questions they shall recieved the correct answers towards any hotel one may choose...I think the questions would be for someone to ask doing reservations or before reservation is what time is check out and is there someone there at the desk all night or you close the office or desk down a certain time...then one may realize weather or not this is a right location for them...also you may ask if there is a morning breakfast if so what time they start or shut down...nevertheless my stay my stay at the chesapeak was so well and pleasant that my travel now is with the extended stay....the location in chesapeak is a new location, everything new...so you not going to please everyone but it was nice and clean when I went there...the one in Atlanta also was clean and the hotel people was extremely nice as well to all of your needs...Attitudes is not the problem of the hotel not the problem of your surroundings which you have selected....just make sure your selection is what you want...this happens to be the second extended stay hotel that I have went within two months and I'm please with the staff and the facility...if you go there with problems on your mind then you going to complain about anything cause you there out of anger to your situation or did not do your research how you wish to travel....Atlanta was extremely nice to visit and the hotel employees was extremely friendly and professional