Worst Hotel Experience I've ever had
By A Yahoo! Contributor, 7/18/09
Stayed at this hotel one night on my way south and reserved to stay again on my way back. First night, it was ok. checked in- price was low but lights in my room weren't working, bathroom was not clean, took my kids to the pool and had to get them out because there was some kind of scum around the tile. On the way back I checked in and realized I wasn't given the daily rate, but a higher rate. after the management walked away from me when I questioned the rate, after she came and knocked on my door, after the manager called me on the phone.. I'd had enough and called best western to complain. the manager then called my room again and had me and my three children (one of which is autistic) removed from the hotel. we were already checked in and the kids were in their jammies as it was in the evening. I am married, but was traveling alone with my kids. It was a horrible experience