Not near as nice as it looks.
By A Yahoo! Contributor, 4/13/08
The service at this hotel is horrible. We stayed there for 4 days and no one ever came to clean our room. We asked for more towels and wash towels, they never brought them. Rooms are very outdated. Nothing is new about them, very dirty. Location is the best thing about this hotel. Its right in the middle of Pigeon Forge, which is great. And also the out door pool is at the Quality Inn down the street, which is a long walk from the hotel itself.....