Hampton Inn Lubbock, Lubbock

We had to stay at this location because the Embassy Suites were all booked. (Which we love!!!) When we first got there they did not have our room clean so we had to wait in the lobby for about 30 minutes. When we finally got the key we were walking up to the room and it just seemed eerie. We then went into the room and were not satisfied at all. They didnt have a refrigerator or a microwave or anything. The room was very plain. The only good thing was the bed was really comfortable. If it hadn't been comfortable then i would have complained for a refund. The staff was pretty rude too. They would just look at us very unpleasantly and seemed inconvenienced when we asked them something. They also stated on a paper in the bathroom that anything you may have forgotten they would have a travel size to accomodate you, but they had nothing that i needed. All i can say is that i would never stay there again. Minus the bed this place was awful!

We usually stay at another hotel when we travel to Lubbock, but they were completely booked, so we chose to stay at the Hampton. It's in a great location, right next to Wal-Mart and many restaurants. The room was Very clean, lights and air conditioning on and mints on a towel. Indoor pool was nice, my only complaint is that it was too chilly for me & the baby to get in. Husband & 4 yr. old had a ball. Friendly staff as well. Great place for about $100

1. all of the staff smiled and spoke.... 2.they all spoke english!!! 3.the locks on the doors were all in very good condition 4.the towels were excellent rather than the usual towels that look more like lace 5.the breakfast was super 6. the pillows were all very fluffy...not like the usual which appears to have been flatten by a steam roller 7. rates and location were great 8.bath & room was very clean what more can I say? It is a very pleasant place to stay. c.a. smithson

The staff is great! The rooms are bright and sun shiney (bright yellow pattern curtains and comforter)! Great breakfast items in the morning and warm cookies in the afternoon!! I stay at Hampton Inns all the time but this one is by far the best!