Breakers Inn, Gualala

We used to LOVE Breakers Inn. In fact, my wife and I have gone EVERY year for the past 12-15 years. We always stayed in the Japan room or the Denmark room for 3 night at a time. We would sit in the tub, relax, get a massage, and watch old movies. It was a tradition that, sadly, will be no more. They hired a new manager....a lawyer yet! Anyhow, I had heard that this new manager would not allow in-room massages any more...supposedly due to liability reasons (what do you expect from a lawyer.) We called. The manager was VERY rude, yelled at both me and my wife, and told us they did not want us as customers. A few minutes later we got an unsolicited email informing us that our reservation had been canceled! Wow! He also apparently has chased away some massage therapist and drove her to tears. Now keep in mind, this is a romantic place and they should encourage in-room massages. Liability is the reason they have insurance. At $300/night, I would think they could afford this. Why eliminate one of the major attractions of the place? If you are worried about liability, just close the place down...that will solve your problems! I have never heard of this very-stupid policy being applied elsewhere, and believe me, we go to many romantic places like this. So instead, we are now going to go a few miles north to Whale Watch Inn where they welcome in-room massages. To the owners: What made you think a lawyer would be a good manager? There have been several other complaints about him also; so it is obviously not just us. If he had just been nice and apologized (or at least, sympathized) about the lack of in-room massages, then we would have been disappointed, but would have just gone to the local spa for our massages. Now, we all lose out. You lost a guaranteed yearly customer. We will not return until he is gone; I hope it is soon. Feel free to email me when this happens at caesarv-at-email.com.

I've stayed at hundreds of hotels and yet to have met anyone quite as uniquely nasty as the manager at this location. He was extremely rude and we actually cut short our stay at this location.

We just finished a 8 state 4 week motorcycle trip. We have loved this place and looked forward to finishing our vacation here. However, this time it was the most expensive & worst place we stayed the whole trip. Missing window screens, missing knobs on worn out furniture, dirty, dirty porches i.e. butts & old bird dung.stayed 2 nights & 2nd day porch still not cleaned. Sinks "filmy" Complained to Mgr but they don't listen with their ears...They need to get off their duffs and check out the rooms and make repairs. Other places to stay in town next time. Very disappointed in a past favorite.

I used to love this place, but now I don't. With reservations made in advance, you would think they would turn up the heat for the radiate floor to warm up before we arrived. It took 8 hours for this room to warm up. At $180 night this is unacceptable. Offering us a floor heater with no fan and a duraflame log did not help. Plus the bathroom was not that clean and you get 1 towel and 1 wash cloth. What happened to this place? The good thing is Oceansong restaurant is not Bones BBQ, much better.

I loved sitting outside our suite and marvelling at gulls, pelican, seals, and people making driftwood sculpures at the beach. Except for the occasional late night water running through our pipes due to guests above showering, this place was as quiet as a bunker. The staff were as friendly as can be giving us extra goodies to eat for our road trips. They also made some great recommendations for places to eat. We only had four days to spend but found it completely rejuvinating. We'll attempt to return for a ten day stay during late fall or early winter.

The rooms are nice and clean . Large whirlpool tub. The view of the bay is plus, sitting in our rooms deck. Dinning is close by. Bring a nice bottle of wine or walk to the store next door.

Waking up in the morning sitting out on the private balcony sipping on a cup of coffee watching people walk on the beach and the otters swimming in the river. The first time we stayed we were fortunate to see a mother whale and her baby so close to shore. You didn't even need binoculars. They were there the whole 3 days. We enjoy staying at Breakers Inn the service is excellent!! The rooms are beautiful. Each room is a different theme. Can't wait to visit.