Never again!
By A Yahoo! Contributor, 7/5/07
Had a CONFIRMED reservation, made in February by our travel agent. When we arrived Friday, June 29, shortly after 3:00 P.M., we were summarily told our reservation had been cancelled! Reason--our credit card was declined. First story was they called our home Thursday evening, left a message and we were belittled because we didn't check our messages! No, I didn't--we were on a short vacation trip! Later in the conversation with the manager, she said she called Friday morning!! Which was it, I asked. I checked for my messages--no messages at all on the ans machine. They did give us a room, but at a $15.00/night higher rate! They also did this to several of my wife's classmates who booked through the same travel agent, who gave up her commission so we could get the best rate! We all also booked through the agent so we could have free use of at least one of the meeting rooms. Manager did not honor that committment either--finally negotiated the price for the meeting rooms down to $65.00, BUT when the person who used the meeting rooms went to check out Sunday (he stayed at the motel also) he was charged $125.00 per use! What a rip off. The travel agent also stayed there and attempted several times to meet with the manager--she ignored her completely. She did have an appt for 9:00 A.M Monday morning, when we all checked out, but we left before that time so don't know if it came off or not.
I would avoid this place at all costs--it is not worth the hassle!