very very disappointed
By A Yahoo! Contributor, 08/26/09
Where do I begin...We were there for our daughters wedding, so we had lots of family and friends staying there (17 rooms). !st night we had to ask for the Maid of Honor to be moved, her room was full of mold and smelled so bad she woke up sick the next morning. Our daughter's suite reservation was lost for the wedding night they wouldn't do anything until she said she would move everyone to a different hotel. Brides Aunt had to move because of the mold also...different room. Grandparents of the Bride checked in and went to the room it was so bad they cheeked out within 30 min and drove 1 hour to stay with friends the rest of the weekend. missing out on all the family fun. Grooms Mother's room was NEVER cleaned and they were there for 3 nights, and nerver brought clean towels. Brides Father very upset the whole weekend and talk to the front desk 3 times they said they would have someone call him but 10 days later we still have not heard from them. They did admit they do have a mold problem and are working on it but why put people in those rooms???!! Why do you have to resort to threats to get the room you were promised????!!! And why tell us you (MGR) makes rounds to all the rooms every morning when it really isn't done. I would say if your thinking about staying here don't go on down the road.
