Heartless Management - do NOT stay
My friend and I booked a suite to stay at the Mariners for the first wknd of June; my father in law passed suddenly on 5/28, so I called to cancel, 4 days prior to our stay instead of the required 7 days. Scott refused to give us our money back, stating that if I had reserved the regular rooms, he would've but since I reserved the suite, and they had to turn people away, he couldn't do anything (FYI, the price difference between those two rooms were like $20-50). Even under the circumstances, he would not even offer us a credit to use for another night. Scott did say that I could email him that Sunday (the day of the funeral) to inquire about whether the suite was rented out; if they were able to rent out the room, he would refund my money, less the $15. I emailed, and never heard back. It pains me to know that there are such heartless, cruel, and money-centric people out there.