Heartland Inn, Winkler

the one thing i like about this hotel is the lounge....and that isn't saying very much.

not the best hotel i've ever stayed at. didn't like the service that i had received either. they should probably change the staff and the attitudes and maybe i would come back. but that would be a far stretch.

stayed here for a weekend and probably won't do so again. probably go to a different town as well. lots of rude people!

I stayed here for a weekend and I didn't enjoy it. It was my birthday and I wish that I hadn't gone here. The place is quite unclean and the people are very unfriendly. I read some of the other comments below and I have to agree with them. The hotel is nothing to brag about and the restaurant shouldn't even be mentioned. What a dump. My room wasn't cleaned by the maids very well and my order was forgotten by the waitress. I was so angry and on top of that when I told the manager my problem she acted as if she couldn't hear a word I said. She doesn't seem to want to accept complaints very well. Well at least here I can say what I feel about his place! I won't go here again. Even a fast food place treats you better than this place.

Did not like this restaurant one bit. The food I got wasn't even cooked properly and it smelled sour! The manager of the restaurant is absolutely rude and obnoxious and I advise people never to go here! Tim Hortons has a lot better selection and better food! Its just across the street so go there instead! The best thing they could do for the country kitchen is shut it down. I hope some food inspectors go in there one day. I bet they would find stuff that isn't up to code.

Stayed only one night but had a nice time! The bar was a lot of fun, the people were friendly and the pool and jacuzzi were wonderful. The workout room was small, but ok. The next morning we had breakfast in the hotel restaurant (Country Kitchen). Excellent food and service. Would love to go back!

while i was asst. manager there and doing very well, getting bonuses and raises my manager had told me she was was worried i was taking her job. I was on salary working up to 60 hrs. a week and getting no overtime paid. To get rid of me she came to me and said i think your drunk and you have to leave. I had not been drinking and I was fired. Then the boss forced me to sign a document saying i would not go after them for my overtime if i wanted my ROE to state the truth that I was fired, and if I did not sign the contract they would say I had quit. Another thing the manager in the restaurant does if a costumer complains about about a meal is she will go to the customer and them if they believe in God and how they could complain about their food.

The staff ( including the owner's son...who manages the hotel )were friendly, but the service was abysmal. The wait for our food in the" motel style" chain restaurant was 35 min for two poached eggs on toast, and one order of bacon and eggs. Our room was not made up, or the bathroom cleaned on the Saturday evening of our Friday til Sunday stay. All the manager did was take off th 9.00$ of taxes on the room rate ( 87.00$ ) for the night. I definitively DO NOT recommend this hotel for anyone visiting Winkler Manitoba. Go to the Super 8 across the road.