Ramada Bossier City, Bossier City

This hotel smelled like smoke!!! If you are not going to "Ropers" the bar in the hotel I would suggest not staying there. The rooms smelled like a bar. We stayed on Friday night and Saturday morning there were beer bottles in the stairways. Totally nasty and dirty carpets. It is not worth $80 a night!!

The room smelled, the curtains were taped to the wall with duct tape, which we later found out was because the light beamed into the room after dark. The refrigerator did not work. The lamp did not work. The back entrance after hours key card reader did not work. This is the worse Ramada Inn I have ever stayed.

I am amazed that Ramada would allow their name to be associated with this place. It is old, wore out and smells so strong of cleaning fluid that you have to hold your breath if you use the stairwells. From the lobby, into breakfast area and through the hallways the carpets were dirty with bits of trash and did not look like they were vacumed for weeks. My shower was dirty (hair and a tub ring) and there were roaches (4) in the bathroom and bedroom. When I confronted the front desk about the condition I was told to register my complaints with expedia .... they did not want to hear it!!! I had not checked in until 11:00 PM or I would have went elsewhere. I can not believe the quality of a person who would say that the hotel is good value for money.

we vist this hotel about 2yrs ago and it was awful iam hoping that they have done some changes to the hotel by now. on line it looks like they have remodeled the hotel i hope so.

This was the worst hotel/motel I have ever stayed at - poor service, rooms were not clean, cock roaches seen in bathroom, curtains falling off the windows, hotel staff rude, if this is a franchise the Ramada Corporation needs to take a look at the people running this place because I would never recommend anyone staying in such an awful place.

my husband and i flew in to dallas and then drove in to bossier. we were very tired and stoped at first hotel we came to.upon entering we incounted a long haired fellow who was the most friendly, accomadating person.we went to the cascino, and club that weekend, had a great room and excellant service.thank-you and thank that desk clerk for us he was very nice, i believe his name was shane

The hotel clerks were the most boorish and unapologetic workers I have ever encountered. We asked for towels and were given floor towels stating rudely, "that's all we got"! We asked for the light bulb to be replaced in the bathroom and were given a bulb and told to change it ourselves. We used a floor lamp in the bathroom instead because they were out of the type of bulb needed. The air conditioner did not cool;probably due to the spores growing on the filter obstructing the air flow. And the worst part was BLOOD STAINS on the sheets!! I recommend sleeping in your car before staying one night at this hotel ,formally awarded the best Ramada Inn property in the country in 2008. What the hell happened in 2 years? Could it possibly be their choice of staff??

Most poorly maintained hotel I've ever stayed at, and I've been around the world a few times. The one star rating of awful is too high for this hotel. Everything seems to be broken. The hotel is nasty and dirty. Staff is rude, and unwilling to have maintenence fix things. I would not recommend this hotel to anyone.

The front desk staff was friendly but that that is the end of what I liked! They did not get my reservation from Travelocity which ofcourse was paid in full so the hotel charged me again and told me they would get it worked out with and I would get a refund. After 7 days nothing so I called the manager, he was not available and ask that he call. Called 9 days later and the manager was not available and again ask that he call. Now I call at 5:05PM and the manager is gone. The room could have been cleaner and the AC could have been cooler. Breakfast was till 10:00AM but at 9:30 there was almost nothing left and now they are starting to put the rest away and put out that others still want breakfast. We want be back!

We prepaid our room online with a special discount for prepaying. Asked for smoking room. We went to check in they wouldnt let me have my smoking room. They wanted credit card and I tried to tell them it was prepaid. Well when we left they charged us yet again for two nights plus another amount and that wasnt even what our room rate was.. I tried to tell them that we had prepaid yet again and that we shouldnt have this receipt showing the that amount. But they wouldnt listen.. These people dont even know the meaning of the word the Customer is always right.. I have worked in Customer service for more than 30 years.. I know what that phrase means.. I am very disappointed in the customer service here. Next time we visit Shreveport I will not be staying here