Don't go here for the holidays
By A Yahoo! Contributor, 1/10/11
Don't go here for the holidays. The website says $159 for the King Jacuzzi suite, upon calling and giving my credit card number for reservation.
the lady at the desk says "that'll be $169."
I respond, "the website says $159, why am i being charge and extra $10?"
She says,"well that's if you do it on the website."
So i respond, "so are you saying i should hang up and save me $10 because i'm looking at the website right now."
she says "you could…."
remembering i just gave this woman my card number i just sacrifice $10
Getting there right at check in time, figuring i better arrive early and get my money's worth. Two guys are at the front desk dressed like homeboys they tell me I have to pay up front before i get my key. I felt like this is unusual I usually pay upon check out. but no I get charge 169 on the spot.
I take my ton of bags up to the third floor: door is open, bottles and trash, un-made bed. leaving my girlfriend up there with all the bags i go back to the front desk.
i tell him what is up there and he says, "Oh there is no other rooms ready so you can just WAIT for the maid to come by." I say, "all my bags are already up there." he says, "you can put them in the closet."
I get back up there and after feeling grossed out, realized the room stinks of cigarette smoke, which sucks because i wanted a non smoking room and my girlfriend is a cancer survivor.
finally after going back down there he gives me another room that was ready the whole time.
I will never recommend this hotel who likes to give people the run-around.
oh and the hot tub turned on but didn't shut off for hours the timer wasn't working and only goes up to 30 mins.