Housekeeping Lacks Heavily
By A Yahoo! Contributor, 7/23/07
Checked in and was upgraded due to booking issues. That was a good thing or so I had hoped. The room they upgraded me to and gave me a key for, was already occupied. They moved me to another room that was non smoking. This was my main request. I get in the room and get settled and noticed that there were 4 large cigarette burns in my comforter. I called the front desk and the response I got was "What do you want us to do about it?" This said in the nastiest of manners. I took the comforter off the bed and there were yellow stains in all over the underneath. I asked them to replace the comforter. To my surprise, it was not done and the same comforter was placed right back on my bed. I could not wait to get out of there.