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BEST WESTERN PLUS East Towne Suites, Madison

4801 Annamark Dr, Madison, WI 53704
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Hotel Description

Choose this all-suite Madison, Wisconsin hotel located minutes away from University of Wisconsin Madison, the Wisconsin State Capitol and the Dane County Regional Airport. Welcome to the BEST WESTERN PLUS East Towne Suites where guests will find superior customer service and all the amenities that guests ... More
BEST WESTERN PLUS East Towne Suites
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Description

Choose this all-suite Madison, Wisconsin hotel located minutes away from University of Wisconsin Madison, the Wisconsin State Capitol and the Dane County Regional Airport. Welcome to the BEST WESTERN PLUS East Towne Suites where guests will find superior customer service and all the amenities that guests expect from the Best Western name. A short drive from the BEST WESTERN PLUS East Towne Suites guests can visit popular attractions such as the Olbrich Botanical Gardens and the Overture Center for Arts. This hotel offers a complimentary airport shuttle from 6:00 a.m. to 11:00 p.m. (24-hour advance reservations required).The BEST WESTERN PLUS East Towne Suites is proud to offer superior customer service and a convenient location in Madison, Wisconsin. The BEST WESTERN PLUS East Towne Suites features a complimentary hot breakfast, indoor swimming pool, exercise facility, meeting rooms and business center. An onsite 24 hour market is also available. This Madison hotel features spaciously-appointed guest rooms, each equipped with cable satellite TV with HBOreg; and high-speed Internet access.

Amenities

Air Conditioning (In Room)Newspaper (Free)Refrigerator
IronTelephoneTelevision (Cable/Satellite)
Microwave OvenNon-Smoking RoomsTelevision
DVD/VCRDaily Maid ServiceWhirlpool
Kitchen/KitchenetteBalcony/Terrace

Hotel Details

123 Rooms / 4 FloorsBuilt in 1987Electronic Key
Laundry/ Dry Cleaning ServiceSprinkler in RoomsPets Allowed
Complementary TransportationSmoke Alarm in RoomsPhotocopy Service
Common/Public Areas Accessible to WheelchairsBusiness CenterA-V Equipment Rental
Parking Area Well LitFax (For Guests)Complementary Coffee
Common Area Wireless AccessGift ShopATM/Bank
Health ClubPool (Indoor)Hot Tub
 
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Yahoo! User Reviews

Reviews for BEST WESTERN PLUS East Towne Suites: 21
 
 
 
 
 
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Best Ever!!!
By A Yahoo! Contributor, 6/1/11
I have stayed in many Hotels. Some expensive and some not and have received okay service but the Best Western Plus East Towne Suites was simply the Best Ever. The people were wonderful and respectful. I would ask for directions and they would quickly look up the the information. The food was good. The room were confortable and well maintaine. Any problems I had was quickly and respectfuly taken care of. It made my three day stay great.
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1 of 1 Yahoo! Users found this review helpful
 
 
 
 
 
great
By A Yahoo! Contributor, 3/28/11
we have stayed here several times in the past and loved it. our last stay was perfect. we had a room with two double beds and we also had a couch! that was a lifesaver as one of our traveling companions was supposed to stay with a friend but that fell through all 3 nights we stayed. the pullout bed was beyond uncomfortable, but I think thats our only complaint. the room was spacious, the beds comfortable (if you like firm, which I do) and the pillows firm yet fat. the kids liked the pool and the hot breakfast. the desk staff was always helpful and housekeeping kept us clean and comfortable. when we first arrived, the desk clerk called our room to make sure everything was ok. how nice. we kept waiting for the other shoe to drop, but it never did. I would recomend this hotel for sure!
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1 of 1 Yahoo! Users found this review helpful
 
 
 
 
 
All Hotwire rooms are 1 Queen & 1 Hide-A-Bed
By Izumo Tim, 6/29/10
Checked in after driving 6.5 hours expecting to find a room with two beds (booked 4 people through Hotwire) and instead found a queen and a hide-a-bed. The manager on duty, refused to change our room unless we paid an additional $20.00! Called Best Western and they talked with Seth and told me that they agreed his customer service skills were lacking but that they weren't able to tell him what to do. Hmmm, corporate has no control over a hotel manager??? Called Hotwire and they didn't get anywhere with the manager either. The worst thing is that we booked this hotel for our return the end of the week and it will be under the same conditions because all Hotwire rooms for this hotel are 1 queen and 1 hide-a-bed. Seth didn't even allow Hotwire to cancel our room for our return at the end of this week! I suggested that I would be writing a negative review and he said that it would only effect the $8.00/hr cleaning staff and put less food in their mouths. Passing the buck down to the hourly people? Not very professional.
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2 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
Will never go back!!!
By Gail, 4/26/10
We had to bring our small dog so we picked this "pet friendly hotel". The room was disgusting, rug was dirty and the bed pulled down from the wall. Furniture was at 20 years old. We had to stay 2 nights on the 2nd night I complained to the front desk and was told sorry but that's the dog room!! In January we stayed in the Westin Hotel with are dog and we had the most beautiful room. In addition the Best Western charged us an additional $50 for the dog. Never will I stay at that hotel chain again. I will spread the word to family and friends to never stay there also. Shame on Best Western for advertising "Pet Friendly"!!!!!!
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1 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
Keep looking!
By A Yahoo! Contributor, 3/17/10
Elevators didn't work....Pool was closed....Don't bother with this Best Western. Many other hotels in the area.
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1 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
Good for the Price
By Tess, 6/25/08
Nice to have a room that has a seperate area for working/watching tv on the couch with the bed on the other side of the wall. The seperation of the two makes it feel less like a small hotel room. Rooms and hallways were clean and the front desk was very pleasant and helpful. The bed wasn't all that comfortable, but, considering the reasonable price I wasn't expecting anything spectacular. My biggest complaint is that I was here for business and the desk is so high up that my shoulders ached from reaching up to type on my laptop. It was more of a spot to toss things on (like keys or a purse)than a good spot to work. Won't necessarily be my first choice next time I'm here, but I wouldn't be opposed to returning...
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1 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
Excellent!
By traveler, 4/11/08
We have stayed at this hotel numerous times while traveling with work. Stayed almost 3 weeks once, 2 weeks another. Absolutely love it! The staff is fun and helpful. Special props go to Mikel! He's the singing, upbeat breakfast cook, awesome way to start the day. Great hot breakfast, very nice pool/hot tub. Usually quiet unless there are teams staying for sports tournaments, then it can get pretty noisy at night. Good place for a family getaway. The internet connection was very good. Almost hated to leave :)
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3 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
I am very pleased with this hotel
By A Yahoo! Contributor, 3/9/08
I am always pleased with this hotel and its staff I enjoy my stay each time I come 5 years I ve stayed here during tournment time and always very accomadating
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1 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
Staff are Great
By A Yahoo! Contributor, 3/9/08
staff are very helpfull and friendly and well come back next year really made the trip you cant go wrong going to this hotel the breakfast was perfect for my famly
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1 of 2 Yahoo! Users found this review helpful
 
 
 
 
 
The desk Manager
By A Yahoo! Contributor, 3/7/08
The desk manager was super!!!!!!! I wish I had 10 like him working for me He deserves an instant raise and is the perfect example of what excellence in service is his name is Noah
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3 of 3 Yahoo! Users found this review helpful
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BEST WESTERN PLUS East Towne Suites
4801 Annamark Dr, Madison, WI 53704
 
 
 
 
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