front desk rude..
By NON SMOKER, 06/22/09
i call To make reservations was told ..'''''all rooms were smoking''' advise desk clerk it don't think that was correct..friend had just made reservations .she is cancer surviver an know for sure she wld not stay in smoking hotel room..desk clerk went on to say LOOK LADY THIS IS HOW IT GOES DOWN AT '''MY'' HOTEL''' TAKE WHAT I'V TOLD YOU OR GO SOME PLACE ELSE..THIS IS AMERICA PEOPLE SMOKE..CALLED MY FRIEND BACK WE DID CONFERENCE CALL ME ON THE LINE..SHE WAS TOLD IF SHE WANTED A NON SMOKONG ROOM..THE RATE WAS TWICE THE ORGINAL RATE QUOTE THIS WAS A TAKE THEIR WAY OR GO SOME PALCE ELSE.AGAIN THIS IS AMERICA.
