Vintage Plaza, a Kimpton Hotel, Portland

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While looking to purchase a condo in the Pearl, we used Priceline to stay in downtown Portland. The Hilton (3.5*) wouldn't extend our stay and the Hotel Vintage Plaza (4*) came up at the same price. What a deal! It was gorgeously furnished, clean, the staff is extremely friendly and helpful, and the Pazzo Italian restaurant next door makes it one of our favorite spots in downtown Portland. Unlike the Hilton, there was absolutely no attitude from the staff at the Hotel Vintage Plaza that we were Priceline customers. We were treated like royalty. Our in-room breakfast was delivered exactly as ordered and was excellent. I'd highly recommend this to anyone traveling to Portland.

When I arrived, there was a couple having a dispute with the front desk over their charges, a couple of days later, one of my colleagues had an unauthorized charge put on his card,and was dealt with quite rudely by the front desk. So watch out for your credit card here. Not sure what their deal is, but it seems a bit shady. Employees have been polite most of the time but seem to have serious attitudes. I never even received a call back after calling to inquire about booking additional members of our party through the hotel (we booked them elsewhere). I would recommend the Hotel Lucia instead, its on the same block and the staff was excellent, polite, and actually remember the preferences of their guests.They also returned phone calls immediately. I have requested two things from the front desk at the Vintage Plaza and they were never brought up to me. Also, the hallways are like saunas as they have no air conditioning.

On the plus side, it was a charming old place, well decorated, and everyone there was very nice. They do a 5-6 pm happy hour with complimentary wine/beer. We were in Portland for our 25th wedding anniversary and stayed at the Vintage after reading reviews describing it as one of the nicer, more romantic places to stay in Portland. This review (my first online review) is an attempt to help others make a better decision. Our room smelled pretty badly (kind of like “old people”, sorry grandma). I thought at first it was part of the "Vintage Plaza charm", but my wife later noticed that the AC vent was filthy (and she contrasted it for me in the room we escaped to the next night at the Westin). - The shower had mold in it, and the trickle of water representing the shower stream was alternating between scalding hot or freezing cold (causing the showering experience to become an aerobic activity of sorts, so there was that side benefit). And though the accompanying whoops, shrieks, and curses added some comic relief, only for the person not in the shower at the time. We were told by the front desk that they were in process of upgrading some things including fixtures (but all it takes is a bit of bleach guys). - The mattress. We have a Stearns and Foster at home, so we are used to that kind of mattress. We were told (by the front desk person) that they have Sealy Posturepedic beds, and that people really love them. Personally, I wouldn’t be surprised to find it utilized by homeland security to elicit information from those individuals for whom waterboarding was not effective. Perhaps this is just a personal preference problem, but we have stayed in a lot of nice hotels over the years (and some not so nice ones earlier) and this bed the worst in as long as I can remember. It was hard as a rock (I weigh 175lbs and my wife @125). The two other hotels we stayed at his trip (Hilton and Westin) were fantastic. This being our 25th anniversary trip, we had high expectations for the Vintage (based on internet reviews). We went to bed at 1am, tossed and turned for an hour before calling down and finding out that there were no other beds available, and probably none any different than the one we had anyway. Called again at 3 and 4 to ask whether they were sure. I wish that was the worst of it, but aside from the mattress, my wife felt like she was getting "bitten up by something" while in bed. We finally fell asleep at @ 4am and were both up in pain at 7:30. On my wife's entire upper body, a rash had developed, which spread over her entire body by the end of the day. She was itching and scratching all day. I thought at first that she was exaggerating, but it was really bad. We assume it was due to an allergic reaction to bed linen / towel detergent, but who knows. Maybe it was just our room (but being our anniversary, which they knew, one would think they might do a bit better by us). The front desk credited us for half of our room rate, and didn’t charge us for canceling the second night on short notice. So, the Vintage experience only cost us $110 + $3-$4 for hydrocortisone lotion for my wife + a night’s sleep.

We stayed here for Memorial Day weekend and were pretty disappointed. We had no idea that they would be under construction, and there was dust and piled up furniture everywhere. It was not a relaxing environment. The walls are like tissue paper, and we heard our next-door neighbors very clearly at 3 in the morning every night (and they weren't partying or anything wild). The staff were nice, and quite helpful when the Riedel crystal wine glasses we had brought back from the Willamette Valley wine tastings went missing (we suspect the cleaning staff didn't realize that they were ours, and thought we had borrowed them from the restaurant or something).

There was no down-side to my 3 night stay.., and the free lobby Italian coffee every morning was fantastic. The staff was friendly, it's a great downtown location, and the rooms are attractive. It's as good as it looks on the inter net.

Service is top notch, and each room I've stayed in has been unique. This hotel caters to a difficult mix of travelers. With its reasonable rates, I can use it for business...Its yoga channel lets me enjoy my quiet hippie side...And the quaint boutique styling eases a seasoned traveler. What sounds like a difficult combination blends beautifully....in true Portand style. I travel there for business a couple times a year, and the Vintage Plaza is a welcoming landing spot.

The Hotel featured an excellent staff, very courteous and attentive, eager to please. The rooms were very clean and tidy, we were treated like princesses.

I like this place cause the rooms are lovely and very welcoming, the view is ok and the price is reasonable, you cant beat this deal.

Excellent service and great value for a luxurious "starlight" room. This room has an huge atrium-style window, and part of the ceiling is glass. I stayed there in the Winter when it was snowing, and it was very romantic.