Checked in on July 25th,2008. Found bed bugs when removing spread. Desk clerk informed us that room had previously been treated. Immediately left. Contacted head office. Given a claim number and a wait of several days. Subsequent response from headquarters was it was the responsibility of the Manitou Springs Super 8 not theirs. Contacted the local health department (El Paso County, Manitou Springs) and was informed that because of reduced staff/budget they cannot help. This is very troubling as it leaves unsuspecting travelers vunerable. Please do yourself a favor and avoid this place. It ruined our vacation.
really weird service. Booked 3 days - had to have card key activated each day. Needed laundry after a week on the road - no soap,no coin available at desk. Really poor "breakfast service". cold cereal, OJ, coffee, repulsive looking muffins or something similar - same tray three mornings. No place for luggage except floor. No remote for TV - got one later - did not work. No trash liners in waste baskets - not a problem for us but mess for housekeepers. No towel bar by wash basin. Wifi quit third day. I am now logged on to wifi net coming from Best Western next door.
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.